Senior Associate, Solution Analyst
New York Life Insurance Co•Tampa, FL
•$90,000 - $128,500•Hybrid
About The Position
As a Senior Associate, Solution Analyst; you will partner with business units and technology teams to define, develop, and deliver strategic and tactical initiatives that support NYL/Tampa Operations. You will bridge business needs with technical solutions, ensuring alignment, clarity, and impact from concept through implementation. You will document requirements specific to integrations between critical and non-critical systems, and partner with architects, developers, testers and business stakeholders to document proposed solutions that solve business or technology challenges.
Requirements
- At least 7 years of applicable business analyst experience
- Experience across multiple technologies (databases, APIs, SaaS, etc.) and ability to apply architectural principles
- Proven ability to conceptualize and design high-level business and operating models
- Strong interviewing, research, and documentation skills
- Experience working within Agile or hybrid delivery models
- Proficiency in MS Office Suite
- Ability to read XML and JSON data models
Nice To Haves
- Bachelor’s degree in Computer Science, Business, Engineering, or related discipline
- Knowledge of life insurance, annuities, marketing, and/or telemarketing systems
- Strong experience with API Design, and Integration and API platforms
- Ability to model data flows and system interactions
Responsibilities
- Partner with business and technical teams to define needs, align technology solutions, and ensure clear requirements
- Analyze business challenges through research, interviews, and workflow design, providing actionable recommendations
- Lead initiatives from planning through implementation, ensuring alignment with strategic and tactical goals
- Collaborate with architects to evaluate solution options, balancing cost, complexity, and business impact
- Communicate findings and recommendations through documentation and presentations, while mentoring and cross-training team members
Benefits
- leave programs
- adoption assistance
- student loan repayment programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
