Senior Associate, Social Content Designer — Brand Video Center of Excellence

Capital One • Richmond, VA

12d • Hybrid

About The Position

Capital One’s Brand team is seeking an experienced social content creator with a background in graphic design or art direction to bring brand storytelling to life across audiences, products, channels, and communications. The role creates personable, engaging content that helps customers feel at ease on their financial journey, connecting strategic ideas and consumer insights to short-form video with elevated editorial execution.

The designer conceptualizes, designs, shoots, and edits short-form video for Enterprise social channels, primarily TikTok and Meta. The role develops trend-inspired concepts, creates content in real time at on-site events and experiences, and may appear on camera when needed. It partners with creative, production, brand, and marketing teams to identify and produce social campaign opportunities and extensions.

The position monitors platform-specific social and cultural trends, applies sound design and motion principles using Adobe creative software, and balances platform-native content with brand guidelines and integrated thinking across channels, products, and audiences. It also requires managing multiple projects independently, incorporating feedback, delivering accurate work, choosing efficient approaches, and presenting work persuasively. This is a hybrid position subject to Capital One’s policy for required on-site presence at the designated office. Candidates must provide a portfolio of creative work.

Requirements

• Bachelor’s degree or military experience.
• At least 3 years of experience designing for social media channels.
• At least 2 years of experience concepting, shooting, and editing video for social media campaigns.
• At least 2 years of experience with Google Suite.
• At least 2 years of experience with Adobe Creative Suite.
• Provide a portfolio of creative work for consideration.

Nice To Haves

• 2 or more years of experience with app-based editing tools such as CapCut and Rush.
• 3 or more years of experience delivering and executing social media campaigns.
• 3 or more years of experience in one or more of these marketing areas: B2B, Experiential, Performance, or Direct Response Marketing.
• Experience in the financial services industry.

Responsibilities

• Conceptualize, design, shoot, and edit short-form video for Enterprise social handles, primarily TikTok and Meta platforms.
• Brainstorm concepts and complete detail-oriented creative projects.
• Develop and present custom concepts inspired by current trends and storytelling tactics.
• Develop and execute ideas on the go and in real time at on-site events and experiences.
• Serve as on-camera talent when needed.
• Collaborate with art directors, writers, creative directors, brand and marketing strategists, production team members, and internal marketing and line-of-business partners to develop social campaign opportunities and content.
• Monitor social and cultural conversations and platform-specific trends to identify topics that engage target audiences and implement real-time opportunities.
• Apply sound design and motion principles using Adobe creative software.
• Balance platform-specific creative with brand guidelines and integrated thinking across channels, products, and audiences.
• Help push processes and mindsets to create strong customer experiences and strengthen the brand.
• Work autonomously across multiple concurrent projects and deliver error-free work with close attention to detail.
• Listen to and incorporate feedback; determine whether to use existing solutions or start from scratch.
• Understand project goals, take direction, seek clarification when needed, and present work compellingly to gain support and explain best practices.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being; eligibility varies by employment status and management level.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior