Senior Manager, Studio Director - Brand, Video Center of Excellence

Capital One • Richmond, VA

12d • Hybrid

About The Position

Capital One’s Brand Video Center of Excellence is seeking an experienced studio director to lead the strategy, development, innovation, execution, and production of video assets across the consumer journey. The role builds partnerships across Brand and Capital One so teams can create effective, high-quality work for channels including social media, web, and display. The director uses industry expertise to shape breakthrough video creative that drives results and strengthens the Capital One brand.

The role enables creative leaders and teams to do their best work by guiding insight-driven strategy, maintaining the quality and brand alignment of creative output, and working with Creative Directors, Strategists, and Project Managers to scope, resource, and review work. It manages a mix of full-time associates, contractors, and agencies, while coaching full-time associates and developing their careers. The director also builds relationships with partner groups such as digital, operations, and legal to address obstacles and establish the Brand Video COE as a strategic thought partner.

As an industry expert, the director partners with marketing and internal business leaders to understand needs and influence marketing strategy and customer experience. The role applies knowledge of advertising and marketing trends, research, testing insights, and performance data to creative strategies, formats, and briefs. It evaluates industry developments, evolves the brand’s look and feel, develops creative talent, manages external production vendors and crews when internal capacity is limited, and cultivates new business and partnerships for the team and department.

Candidates must provide a portfolio of creative work. The position is hybrid and requires adherence to Capital One’s hybrid policy for on-site presence at the designated office location. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One offers a comprehensive benefits package; eligibility varies by employment status and management level.

Requirements

• Bachelor’s degree or military experience.
• At least 5 years of experience leading creative teams.
• Candidates must provide a portfolio of creative work for consideration.
• Ability to work in a hybrid arrangement and follow Capital One’s hybrid policy for required on-site presence.

Nice To Haves

• A creative portfolio that includes produced work for large, integrated marketing campaigns.
• 7 or more years of experience as a Creative Director.
• 6 or more years of experience directly managing a creative team.
• Experience at a large in-house creative team.
• Experience working with a Fortune 100 brand.

Responsibilities

• Lead the initial strategy development of insight-driven creative and inspire creative teams.
• Ensure content created by internal creators, editors, and designers is visually engaging, on-brand, and designed for social platforms.
• Work with Creative Directors, Strategists, and Project Managers to scope and resource work and lead creative reviews.
• Manage Creative Directors, Content Creators, Motion Designers, and Editors, including full-time associates, contractors, and agencies.
• Coach and support full-time associates in their career development.
• Build relationships with partner groups, including digital, operations, and legal, to anticipate and address obstacles.
• Partner with marketing and internal business leaders to understand needs and influence marketing strategy and customer experience.
• Apply advertising and marketing expertise to translate business intent into effective creative strategies and executions.
• Translate research and testing insights into creative formats and apply performance data to new briefs.
• Evaluate industry developments and deliver relevant, impactful brand elements and creative approaches.
• Develop emerging creative talent and leaders and anticipate future brand needs by evolving the brand’s look and feel.
• Manage external production vendors, freelancers, and crews to scale production capacity when internal resources are maxed out.
• Use influence, subject-matter expertise, and communication to develop new business and partnerships for the team and department.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior