Senior Associate, Product Management - Upmarket Aquisitions

Capital One•McLean, VA
•$111,200 - $126,900•Hybrid

About The Position

The Upmarket Acquisitions Product team owns the application experience for applicants to Capital One’s flagship Upmarket card products. The role focuses on reducing friction in the application process and creating new user experiences that delight applicants and improve conversion. The Senior Associate will set product vision and deliver a roadmap of enhancements, working with platform and segment partners to shape the end-to-end customer experience. The role provides opportunities to develop core product management skills across human-centered design, business focus, technology, and transformational leadership. This includes defining acceptance criteria with technology teams, breaking epics into features and user stories, prioritizing roadmaps, assessing hypotheses and data, and delivering product features in an agile environment. The associate will collaborate with designers, technologists, data scientists, subject-matter experts, and stakeholders to build customer-focused solutions and communicate product roadmaps and business value. This is a hybrid position requiring adherence to Capital One’s hybrid policy for on-site presence at the designated office location. Capital One will not provide new employment authorization sponsorship or immigration-related support for this position.

Requirements

  • Bachelor’s degree or military experience.
  • At least 1 year of product management experience, or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.
  • Ability to communicate complex ideas clearly to different audiences.
  • Ability to organize, multitask, prioritize work, and remain focused on goals.

Nice To Haves

  • Bachelor’s degree in computer science or engineering.
  • 1+ years translating business strategy or analysis into consumer-facing digital products.
  • 1+ years of experience working on core product platforms that power digital experiences.
  • 1+ years working with cross-functional teams as a product owner in an agile development process.

Responsibilities

  • Set product vision and deliver a roadmap of enhancements to improve the Upmarket card application experience and conversion.
  • Collaborate with technology teams to create acceptance criteria and identify when additional research is needed to inform feature design.
  • Break business epics into features and user stories, guiding teams toward minimum viable products for valid feature tests.
  • Use hypothesis-driven assessment of data to determine whether products and features meet business needs.
  • Own and prioritize feature development roadmaps while ensuring required processes and procedures are followed to manage risk.
  • Conduct research and develop features using new and evolving technology in an agile environment.
  • Collaborate with designers, technologists, data scientists, subject-matter experts, and partners to build customer-focused solutions.
  • Seek to understand technology trends and architecture strategy in order to deliver well-managed product platforms.
  • Participate in horizontal forums and build trusted relationships with technology teams, designers, internal stakeholders, and partner teams.
  • Communicate product roadmaps and business value to stakeholders.

Benefits

  • Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
  • Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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