Senior Associate, Product Management - Upmarket Referrals

Capital One • McLean, VA

1d • $111,200 - $126,900 • Hybrid

About The Position

The Senior Associate, Product Management role is part of Capital One’s Upmarket Referrals Product team, which drives the platform strategy and customer experience for referral programs across Capital One. The role focuses on referral growth initiatives, developing new capabilities, and defining and executing a product vision to scale referral growth. The product manager partners with platform and segment teams to onboard new use cases, expand product offerings, and deliver exceptional user experiences.

The role offers development in four areas: human-centered product work, business-focused decision-making, technology-driven delivery, and transformational leadership. The product manager collaborates with technology teams to establish acceptance criteria, identify research needs, break business epics into features and user stories, and guide teams toward a minimum viable product for valid feature testing. They use hypothesis-driven assessment of data, own and prioritize feature roadmaps, and ensure processes and procedures for risk management are followed.

Working autonomously in an agile environment, the product manager conducts research and develops features using evolving technologies. They collaborate with designers, technologists, data scientists, and subject-matter experts, and seek to understand technology trends and architecture strategy. They build relationships across technology, design, internal stakeholder, and partner teams; communicate roadmaps and business value; and help elevate team results.

This is a hybrid position, with on-site presence required according to Capital One’s hybrid policy at the designated office location. The role is also eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

Requirements

• Bachelor’s degree or military experience.
• At least 1 year of product management experience, or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.
• Ability to communicate complex ideas clearly to different audiences.
• Ability to work in an agile environment, prioritize work, multitask, and stay focused on goals.
• Customer focus and ability to understand the needs of external or internal customers.
• Ability to work with diverse people and build relationships toward a common team goal.

Nice To Haves

• Bachelor’s degree in computer science or engineering.
• 1+ years translating business strategy or analysis into consumer-facing digital products.
• 1+ years of experience working on core product platforms that power digital experiences.
• 1+ years working with cross-functional teams as a product owner in an agile development process.

Responsibilities

• Define and execute the product vision to scale referral growth.
• Partner with platform and segment teams to onboard new use cases and expand product offerings.
• Deliver exceptional user experiences for referral programs.
• Collaborate with technology teams to build acceptance criteria and identify when additional research is needed to define future feature design.
• Break business epics into features and user stories, guiding teams toward the lowest-effort minimum viable product for a valid feature test.
• Use hypothesis-driven assessment of data to ensure products and features address business needs.
• Own and prioritize feature development roadmaps, ensuring necessary processes and procedures are followed to manage risk.
• Conduct research and develop features that use new and evolving technology in an agile environment.
• Collaborate with designers, technologists, data scientists, and subject-matter experts to build solutions for customers.
• Seek to understand technology trends and architecture strategy to deliver well-managed product platforms.
• Participate in horizontal forums and build trusted relationships with technology teams, designers, internal stakeholders, and partner teams.
• Communicate a succinct product roadmap and its business value to stakeholders.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior