Manager, Product Management - Upmarket Aquisitions

Capital One•McLean, VA
•Hybrid

About The Position

Capital One Product Management is focused on reimagining the status quo, identifying value-creation opportunities, and delivering innovative and sustainable customer experiences through technology. The Upmarket Acquisitions Product team owns the customer experience for applicants to Upmarket’s flagship card products, a fast-growing program at Capital One. This role focuses on reducing friction in the application experience and creating innovative user experiences. The Manager will set the product vision and deliver a roadmap of enhancements to improve applicant experience and conversion, collaborating with platform and segment partners to shape the end-to-end customer experience. The role is expected to demonstrate proficiency in Capital One’s Product Framework: human-centered product development, business-focused execution, technology-driven solutions, integrated problem solving, and transformational leadership. The position is hybrid and follows Capital One’s hybrid policy for required on-site presence at the designated office location. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One will not sponsor new employment authorization or provide immigration-related support for this position.

Requirements

  • Currently hold or be in the process of obtaining, with the required degree expected on or before the scheduled start date, a bachelor’s or master’s degree in a quantitative field, Business, or Marketing; alternatively, have a bachelor’s degree in any field and at least 3 years of Product Management experience.
  • Demonstrate proficiency in human-centered product management, business-focused execution, technology-driven solutions, integrated problem solving, and transformational leadership.

Nice To Haves

  • Experience translating business strategy and analysis into consumer-facing digital products.

Responsibilities

  • Set the product vision for the Upmarket Acquisitions application experience.
  • Deliver a roadmap of enhancements to improve the applicant experience and drive conversion-rate improvement.
  • Remove friction from the application experience and build innovative user experiences.
  • Collaborate with platform and segment partners to shape the end-to-end customer experience.
  • Lead cross-functional teams to solve customer problems and drive organizational alignment.
  • Translate customer needs into product solutions, leveraging technology and execution to deliver near- and long-term value while mitigating product risks.

Benefits

  • Comprehensive health, financial, and other benefits supporting total well-being.
  • Performance-based incentive compensation, potentially including cash bonuses and/or long-term incentives.
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