About The Position

McKesson Canada is seeking a Senior Associate, Office Services & Facilities Operations to support the safe, efficient, and well-maintained operation of our Montreal campus. This hands-on role is responsible for the day-to-day execution of facilities services, ensuring a high standard of workplace functionality, safety, and employee experience. The successful candidate will serve as a frontline facilities partner, balancing operational execution, administrative coordination, vendor management, and Health & Safety compliance. This role also contributes to continuous improvement initiatives by identifying opportunities to enhance service delivery, efficiency, and overall workplace experience.

Requirements

  • Proficient in spoken and written English.

Responsibilities

  • Act as a primary point of contact for day-to-day facilities requests, issues, and service needs.
  • Initiate, dispatch, monitor, execute and close work orders related to building systems, furniture, equipment, and general maintenance.
  • Coordinate and follow up with internal teams, contractors, and service vendors to ensure timely issue resolution.
  • Conduct routine site walks and inspections to proactively identify maintenance requirements and potential safety concerns. Plan for and correct identified issues.
  • Support preventative maintenance programs to reduce downtime and extend asset life.
  • Proficient in the safe use of hand and power tools, in compliance with established safety standards and best practices.
  • Ability to safely lift and handle materials weighing up to 50 pounds in accordance with workplace safety requirements.
  • Coordinate on-site vendor activities and act as a liaison between McKesson and external service providers.
  • Onboard and orient new vendors regarding site expectations, access protocols, billing procedures, and safety requirements.
  • Validate work completion, review invoices for accuracy, and assist with the resolution of service-related issues.
  • Support continuous improvement initiatives with vendors to enhance service quality, reliability, and cost efficiency.
  • Support compliance with applicable Health & Safety legislation, codes, and internal policies.
  • Participate in workplace inspections, hazard identification, and corrective action tracking.
  • Maintain accurate and up-to-date Health & Safety documentation, including: Safety Data Sheets (SDS), Incident and accident reports, First Aid logs, Workplace inspection records, Joint Health & Safety Committee (JHSC) documentation.
  • Prepare, maintain, and organize facilities documentation, reports, and operational records.
  • Issue, track, and deactivate building access cards in accordance with corporate policies.
  • Support space changes, minor office moves, signage updates, and facilities-related communications.
  • Maintain organized, audit-ready records to support compliance and reporting requirements.
  • Provide clear guidance to internal customers regarding facilities processes, services, and expectations.
  • Support employee orientations, site tours, and special workplace initiatives.
  • Deliver responsive, professional service in a fast-paced environment while managing competing priorities.
  • Build and maintain strong relationships with internal stakeholders and partner teams.
  • Identify opportunities to improve facilities operations, workflows, and employee experience.
  • Recommend practical and creative solutions to operational challenges.
  • Support service standardization, process improvements, and adoption of best practices.
  • Utilize data, feedback, and on-site observations to support informed decision-making and service enhancements.

Benefits

  • Competitive compensation package
  • Annual bonus or long-term incentive opportunities may be offered
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