Senior Associate, New Verticals - Central Strategy & Operations
About The Position
DoorDash’s New Verticals Strategy & Operations team works to improve grocery, convenience, alcohol, and retail delivery across its first-party DashMart business and third-party merchant partnerships. Central Operations supports these businesses by enabling a high-quality, speedy, and efficient logistics network. The Senior Associate will help shape delivery-efficiency strategy by using operational and product levers to build logistics systems and frameworks. The role combines strategy, analytics, and execution, with ownership of key efficiency drivers and their business impacts. The Senior Associate will partner with Product, Engineering, Analytics, Finance, and local operations to turn complex data into initiatives that improve efficiency, customer experience, and business results. The work includes designing new systems, optimizing existing operations, and continuously improving as the business grows. The position follows a hybrid model, with time spent working from a home office, attending in-person offsites, and working onsite in DashMarts. It reports to an Associate Manager.
Requirements
- 2–4+ years of professional experience.
- Bachelor of Science or Bachelor of Arts degree; preferably in Analytics, Economics, Business, or a related field.
- Comfortable using SQL to pull data or Excel to build models.
- Ability to solve problems from first principles, take initiative, and investigate opportunities.
- Comfort operating at both strategic and detailed operational levels.
- Ability to work effectively amid ambiguity and rapid change.
Nice To Haves
- Experience in strategy, product operations, or business operations roles.
Responsibilities
- Help develop delivery-efficiency strategy using operational and product levers.
- Build logistics systems and frameworks, and take initiatives from high-level strategy through operational details.
- Identify operational gaps and product opportunities, then test and scale product builds with Product and Engineering.
- Design and run operational experiments that produce measurable outcomes and inform implementation plans.
- Assess the operational and financial impact of decisions and iterate based on data.
- Own and improve key selection metrics.
- Collaborate with local operations, Engineering, Product, Analytics, and Finance.
Benefits
- 401(k) plan with employer matching.
- 16 weeks of paid parental leave.
- Wellness benefits.
- Commuter benefits match.
- Paid time off and paid sick leave.
- Medical, dental, and vision benefits.
- 11 paid holidays.
- Disability and basic life insurance.
- Family-forming assistance.
- Mental health program.
- Equity grants.
- For salaried roles, flexible paid time off/vacation and 80 hours of paid sick time per year.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
