Senior Associate, New Verticals - Central Strategy & Operations
About The Position
The New Verticals Strategy & Operations team works to improve grocery, convenience, alcohol, and retail delivery through DoorDash’s first-party DashMart operations and third-party merchant partnerships. Central Operations supports the logistics platform for DashMarts and third-party partners by building a high-quality, fast, and efficient network. The Senior Associate will help shape delivery-efficiency strategy, using operational and product levers to build logistics systems and frameworks. The role combines strategy, analytics, and execution, with ownership of key efficiency drivers and their business impacts. In partnership with Product, Engineering, Analytics, Finance, and local operations, the Senior Associate will turn complex data into actionable initiatives that improve efficiency, customer experience, and financial performance. The role includes designing new systems, optimizing existing operations, and supporting continuous improvement as the business grows. The position follows a hybrid model, with time spent working from a home office, attending in-person offsites, and working on-site in DashMarts. It reports to an Associate Manager.
Requirements
- 2–4+ years of professional experience.
- A completed BS/BA degree; Analytics, Economics, Business, or a related field is preferred.
- Analytical skills, including comfort querying data with SQL or modeling in Excel.
- Ability to solve problems from first principles, take initiative, investigate opportunities, and operate effectively amid ambiguity and rapid change.
- Ability to work at both strategic and detailed operational levels.
Nice To Haves
- Experience in strategy, product operations, or business operations roles.
Responsibilities
- Build and scale new business initiatives, taking ownership of both strategic direction and detailed operational work.
- Identify operational gaps and product opportunities, then test and scale product builds with Product and Engineering.
- Turn strategies into operational experiments with measurable outcomes that inform implementation plans.
- Analyze operational and financial impacts, using data to refine decisions and initiatives.
- Own and deliver improvements to key selection metrics.
- Collaborate with local operations, Engineering, Product, Analytics, and Finance.
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave
- Flexible paid time off/vacation for salaried roles
- 11 paid holidays
- Medical, dental, and vision benefits
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
- Equity grants
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What This Job Offers
Job Type
Full-time
Career Level
Senior
