Senior Associate, Enterprise Resilience Programs

Pfizer • New York, NY

8d • $82,700 - $137,900 • Hybrid

About The Position

The Senior Associate, Enterprise Resilience Programs supports the development, implementation, and continuous improvement of Pfizer’s Enterprise Resilience capabilities. The role provides operational and programmatic support across Business Continuity, Crisis Management, Workplace Violence Prevention and Intervention, Horizon Scanning, Training and Exercise Management, and Enterprise Resilience Technology Platforms. It contributes to organizational preparedness by monitoring emerging threats and risks, coordinating resilience activities, maintaining critical systems and documentation, and assisting with crisis response and recovery.

The Senior Associate works with business leaders, resilience practitioners, security professionals, and cross-functional stakeholders to strengthen organizational readiness and support continued business operations during disruptive events. In collaboration with Product Integrity for Patient Safety (PIPS) and the Pfizer Resilience Center (PRC), the role also supports product integrity investigations and colleague and site security matters. The position reports to the Senior Director, Physical Risk Mitigation, Global Security, and partners with Global Security Senior Directors for AMER, EMEA, and APAC, as well as regional Global Security colleagues.

The role may require domestic and international travel, including travel on short notice. It requires regular availability outside normal business hours for meetings, travel, and crisis or emergency issues, as well as 24/7 availability and responsiveness. The work location assignment is hybrid.

Requirements

• Bachelor’s degree in business, Risk Management, Emergency Management, Security Management, Public Administration, Information Systems, or a related field and 2 years of experience in Business Continuity, Crisis Management, Emergency Management, Corporate Security, Risk Management, Operational Resilience, or related disciplines; alternatively, a master’s degree in one of these fields and 0 years of experience.
• Experience supporting enterprise programs, project coordination, or business operations.
• Familiarity with resilience planning methodologies, risk assessment processes, and program governance.
• Strong analytical and critical-thinking skills.
• Ability to evaluate and communicate emerging risks and threats.
• Excellent written and verbal communication skills.
• Strong organizational and project coordination abilities.
• Ability to manage multiple priorities in a dynamic environment.
• Proficiency with Microsoft 365 applications and reporting tools.
• Collaboration and stakeholder engagement skills.
• Ability to remain composed and effective during crisis situations.
• Ability to thrive in a collaborative, matrixed environment and handle heavy workloads independently.
• Creative problem-solving ability for urgent crisis and emergency issues.
• Ability to travel domestically and internationally, including on short notice.
• Regular availability after normal business hours and 24/7 availability and responsiveness for crisis or emergency issues.
• Must be authorized to work in the United States by any employer; U.S. work visa sponsorship is not available.
• Permanent work authorization in the United States is required.

Nice To Haves

• Experience utilizing resilience management software platforms.
• Knowledge of industry standards such as ISO 22301, DRI, BCI, or ASIS frameworks.
• Relevant professional certification, or pursuit of certification, in business continuity, resilience, emergency management, or risk management.

Responsibilities

• Monitor and analyze emerging risks, threats, geopolitical developments, environmental hazards, and business disruption trends.
• Support the collection, assessment, and dissemination of risk intelligence in alignment with the Pfizer Resilience Center.
• Assist in maintaining processes for risk identification, escalation, and situational awareness.
• Prepare briefing materials and resilience reports for leadership communications and decision-making.
• Assist with developing, maintaining, and reviewing Business Continuity Plans (BCPs).
• Support business impact assessments, recovery strategy development, and continuity exercises.
• Track continuity plan compliance, testing schedules, and corrective actions; coordinate updates to resilience documentation and reporting metrics.
• Support crisis preparedness activities, including exercises, simulations, and readiness assessments.
• Maintain crisis management procedures, contact lists, response resources, and playbooks.
• Capture lessons learned and support continuous improvement following incidents and exercises.
• Support Workplace Violence Prevention and Intervention activities, including case intake, triage, threat response team coordination, exercises, communications, and readiness assessments.
• Maintain Workplace Violence Prevention and Intervention program standards, SOPs, response resources, digital platform training, and uptime.
• Coordinate planning, scheduling, delivery, and tracking of resilience training programs.
• Support onsite and virtual tabletop exercises, crisis simulations, and business continuity testing.
• Maintain training records, participation metrics, and program documentation; promote awareness and engagement across the Enterprise Resilience community.
• Support administration and maintenance of enterprise resilience technology platforms and databases, including user access, data quality, system configuration, testing, and reporting.
• Coordinate platform enhancements, issue resolution, and vendor support activities.
• Develop dashboards and reporting tools to improve resilience program visibility, communications, and effectiveness.
• Support enterprise resilience program governance, reporting, performance metrics, and policy, standard, and framework development and implementation.
• Participate in and support resilience and business continuity team and community-of-practice activities with practitioners and subject matter experts.
• Coordinate meetings and working-group and community-of-practice activities.
• Identify opportunities to improve resilience processes, training, and technology solutions.
• Support product integrity investigations and colleague and site security matters in collaboration with PIPS and the PRC.
• Travel domestically and internationally when required, including on short notice, and remain available and responsive outside normal business hours and 24/7 for crisis or emergency issues.

Benefits

• 401(k) plan with Pfizer matching contributions and an additional Pfizer Retirement Savings Contribution.
• Paid vacation, holidays, and personal days.
• Paid caregiver, parental, and medical leave.
• Medical, prescription drug, dental, and vision coverage.
• Participation in Pfizer’s Global Performance Plan, with a bonus target of 10% of base salary.
• Relocation assistance may be available based on business needs and/or eligibility.
• Comprehensive benefits and programs intended to support colleagues’ health and life events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level