Senior Associate, Digital Designer and Storyteller | C&O Associate Insight, Media and START Team

Capital One • McLean, VA

1d • $88,800 - $101,300 • Hybrid

About The Position

Capital One is seeking a Digital Designer and Storyteller to join the Associate Insight, Media and START (AIMS) Team within Retail Bank. The team creates simple, compelling multimedia experiences that help Branch and Café Ambassadors feel supported, connected, and included, and inspire them to deliver excellent customer experiences.

The role creates video, graphic, and web content that informs and inspires associates. The ideal candidate is a technically proficient, versatile designer and multimedia storyteller with strong video-production, graphic-design, branding, and web-design skills. They bring stories to life through creative video formats, produce fresh and on-brand design work, understand UI/UX and web standards, and collaborate with others to develop ideas and improve work through feedback. The position requires managing multiple projects in a fast-paced production environment, adapting to change, planning ahead, and maintaining high standards of quality.

Day-to-day work includes developing and producing video content; designing materials across channels; creating, coding, and maintaining intranet pages in Capital One’s design system and LumApps platform; participating in Agile practices and process improvement; and building relationships with multimedia communities across Retail Bank and the enterprise. This is a hybrid role requiring on-site presence in accordance with Capital One’s hybrid policy. The position is eligible for performance-based incentive compensation. Capital One will not sponsor new applicants for employment authorization or provide immigration-related support for this position.

Requirements

• High school diploma, GED, or equivalent certification.
• At least 3 years of experience filming, editing, and producing video using Adobe Premiere.
• At least 3 years of experience using Adobe Creative Suite CC, including Illustrator, Photoshop, and InDesign.
• At least 1 year of experience in web design using HTML or JavaScript.
• At least 1 year of experience in UX or UI design.
• At least 1 year of experience working with Google Suite products.
• Strong portfolio demonstrating video production, graphic design, and web design.
• Ability to create compelling, on-brand multimedia content and apply brand standards.
• Ability to manage multiple projects, organize work efficiently, adapt to change, and collaborate in a fast-paced production environment.

Nice To Haves

• Bachelor’s degree in Communications, Video Production, Computer Science, Web Design, or Graphic Design.
• 5+ years of work experience in web, logo, or graphic design.
• 5+ years of work experience in video production and editing using Adobe Premiere.
• 2+ years of experience using Google Suite.
• 2+ years of experience in UI or UX design.
• 1+ year of experience developing web pages in LumApps.
• 1+ year of experience formatting and laying out online articles.
• 1+ year of experience working with Agile methodologies.

Responsibilities

• Partner with business leaders and intent owners to establish video intent and storylines.
• Write creative briefs, scripts, and storyboards.
• Organize and manage video production.
• Film or coordinate filming, and edit videos.
• Partner with external film crews and editors.
• Deliver graphic design solutions across channels and platforms in accordance with Capital One brand standards.
• Design emails and newsletters, article layouts, logos and branded marks, slide templates, and infographics.
• Design, develop, and maintain intranet sites within Capital One’s design system and platform.
• Create visual layouts and wireframes for internal web pages.
• Build and code web pages in LumApps using HTML and JavaScript.
• Manage updates and additions to web content.
• Participate in and apply Agile practices, with strong organization, time management, and communication.
• Collaborate with the Well-Managed Process Owner on process improvement by providing insights, support, and feedback.
• Build connections with multimedia communities across Retail Bank and the enterprise.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being; eligibility varies by employment status and management level.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED