Senior Associate Change Management Partner
About The Position
Under the direction of the AVP of Talent Acquisition and Development, the Senior Associate Change Management Partner supports enterprise change initiatives by independently leading assigned change management workstreams. The role partners with other Change Management team members and departments, including Learning & Development and Communications and Marketing, to drive stakeholder engagement, organizational readiness, communications, learning, and adoption. It develops key change management deliverables using established methodologies, standards, templates, and tools to support successful organizational change. The position applies established practices from the Change Management Center of Excellence, advises project teams on assigned workstreams, and coordinates with Communications, Learning & Development, People Experience and Culture, and business stakeholders. It also supports Change Management Partners by coordinating activities and integrating assigned deliverables into the overall change strategy. Other related duties may be assigned.
Requirements
- Bachelor's degree in Business, Human Resources, Organizational Development, Communications, Psychology, Education, or a related field.
- One or more years of progressively responsible experience supporting or leading organizational change, communications, learning and development, organizational development, project management, human resources, or related business initiatives, including experience independently leading assigned change management workstreams.
- Equivalent combinations of education and/or experience may be substituted.
- Knowledge of Organizational Change Management principles, methodologies, and standard practices.
- Knowledge of stakeholder engagement and organizational readiness practices.
- Knowledge of communications, learning, and performance support principles.
- Knowledge of organizational change impacts and adoption concepts.
- Knowledge of project management methodologies.
- Ability to independently lead assigned change management workstreams.
- Ability to build collaborative relationships across functional teams.
- Ability to facilitate meetings, workshops, and stakeholder discussions.
- Ability to analyze organizational impacts and recommend practical solutions.
- Ability to manage multiple priorities while supporting enterprise initiatives.
- Ability to communicate effectively with leaders, project teams, and stakeholders.
- Skills in business communication, facilitation, presentation development, problem solving, organization, and planning.
- Obtain a Security Identification Display Area (SIDA) Airport Identification/Access Badge in accordance with TSA requirements and DFW Airport’s Airport Security Program within 30 days from date of employment, and maintain qualification upon each badge renewal.
Nice To Haves
- Prosci Change Management Certification or the ability to obtain certification.
- Experience supporting enterprise technology, digital, or business transformation initiatives.
- Experience developing communications, learning materials, manager toolkits, and performance support resources.
- Experience facilitating meetings, workshops, or supporting organizational readiness activities.
Responsibilities
- Independently lead assigned change management workstreams supporting enterprise initiatives.
- Develop communication, stakeholder engagement, learning, and organizational readiness plans for assigned workstreams.
- Conduct stakeholder identification, stakeholder assessments, and change impact assessments.
- Develop manager toolkits, job aids, FAQs, communications, presentations, and performance support materials.
- Coordinate learning, communications, and organizational readiness activities across assigned initiatives.
- Support the facilitation of stakeholder meetings, workshops, and working sessions; lead small group sessions as assigned.
- Conduct organizational readiness assessments and recommend actions to improve adoption.
- Support adoption measurement by collecting, analyzing, and reporting organizational readiness and adoption metrics.
- Advise project teams on assigned change management workstreams while collaborating with Communications, Learning & Development, People Experience and Culture, and business stakeholders.
- Apply Change Management methodologies, standards, templates, and tools established by the Change Management Center of Excellence.
- Support Change Management Partners by coordinating activities and integrating assigned deliverables into the overall change strategy.
- Perform other related duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
