About The Position

As a Senior Associate in Card Acquisition Risk Analytics within Chase Card Services Risk, you will generate data-driven analytics and recommendations that shape strategy, product development, and performance monitoring for the Chase-branded card portfolio, particularly the Sapphire franchise and new products for affluent customers. You will use advanced analytics, customer insights, experimentation, and data-driven decision-making to inform card acquisition strategies for the affluent segment. The role welcomes candidates from quantitative and analytics backgrounds such as consulting, business analytics, data science, finance, and marketing analytics. Credit risk or affluent and premium card experience is preferred but not required; analytical rigor, curiosity, and the ability to translate complex data into clear recommendations are central to success. You will work with Product, Marketing, Finance, Risk, and other partners to assess account quality, understand performance and profitability drivers throughout the account lifecycle, and support acquisition strategies and product launches. You will also contribute to strategy and product roadmaps, risk mitigation, and compliance-aligned policies, translating large-scale data into actionable insights for senior stakeholders.

Requirements

  • Bachelor's degree in a quantitative discipline, such as Statistics, Economics, Mathematics, Data Science, Engineering, or Finance, from an accredited college or university.
  • At least 2 years of quantitative or analytics experience in business analytics, data science, finance, marketing analytics, consulting, or Risk Management.
  • Strong proficiency in SQL, Excel, PowerPoint, or Python.
  • Ability to query large datasets and transform raw data into actionable management insights.
  • Strong analytical, interpretive, and problem-solving skills, including the ability to structure complex analyses logically.
  • Experience delivering clear, actionable recommendations to senior management.
  • Excellent written and oral communication skills.
  • Ability to manage multiple priorities and deliver high-quality work under deadlines.
  • Intellectual curiosity and comfort working with ambiguity.
  • Strong collaboration skills and ability to build relationships across cross-functional teams.
  • Attention to detail and commitment to accuracy in data-driven deliverables.

Nice To Haves

  • Master's degree in a quantitative discipline.
  • Experience in credit risk management or analytics.
  • Familiarity with credit card acquisition, underwriting, or customer lifecycle analytics.
  • Experience with statistical modeling, segmentation, or experimentation methodologies such as A/B testing.
  • Knowledge of the regulatory landscape governing consumer credit products.
  • Experience presenting to senior management or executive stakeholders.
  • Prior exposure to product strategy or go-to-market planning in financial services.

Responsibilities

  • Develop and maintain periodic analytics that give management visibility into emerging trends and the quality of originated accounts across the Sapphire portfolio and other Chase-branded card products.
  • Build a detailed understanding of key performance metrics and profitability drivers, and deliver insights spanning the account lifecycle from acquisition through ongoing portfolio performance.
  • Develop working knowledge of card acquisition operational processes to interpret performance drivers and inform strategy recommendations.
  • Conduct complex analyses and present results to partners and senior management in support of card acquisition strategies and new product and feature launches, particularly for the Sapphire portfolio.
  • Support strategy formulation and product roadmaps for Sapphire and other card initiatives.
  • Partner with and influence cross-functional teams across Product, Marketing, Finance, and Risk.
  • Manage strategies intended to improve financial performance and mitigate risk.
  • Bring a growth mindset and innovative thinking to optimize performance as new products scale.
  • Work with Risk Governance, Legal, and Compliance to ensure strategies and policies align with applicable laws and regulations.
  • Conduct ad hoc analytics and contribute to cross-functional projects representing the Chase Card analytics function.
  • Translate complex, large-scale datasets into clear, actionable insights for senior stakeholders.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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