Senior Asset Protection Manager

Lowe's Companies, Inc.•Palm Bay, FL

About The Position

The Senior Asset Protection Manager oversees safety and asset protection programs and processes across multiple stores. The role ensures stores adhere to OSHA standards, supports OSHA investigations, trains and coaches associates on Asset Protection programs, and monitors overall store safety. This position is considered an expert on safety-related reports, guidelines, and regulations. The role also supports store operational leadership in ensuring friendly, professional, and timely customer service; oversees trends and solutions to address inventory shrink across multiple stores; and champions strategic asset protection plans to improve safety and security outcomes. Frequent travel between stores within the district is required.

Requirements

  • Bachelor’s degree in Business Administration, Psychology, Criminal Justice, or a related field, or equivalent experience.
  • Five years of relevant work experience in retail or asset protection.
  • Three years of experience conducting retail investigations.
  • Two years of experience directly or indirectly supervising employees, including coaching, mentoring, providing direction and training, performance management, and recognition.
  • One year of experience conducting quality reviews or audits.
  • Experience with Microsoft Office, including Word, Excel, and Outlook.
  • Availability in the morning, afternoon, and evening any day of the week.
  • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
  • Ability to lift 25 pounds without assistance; may lift more than 25 pounds with or without assistance.

Nice To Haves

  • Bachelor’s degree in Business or a related field.
  • Completion of a national certified training program, such as Wicklander-Zuwalski or Reed training.
  • Professional accreditation, such as LPQ or LPC, or equivalent experience.
  • Two years of experience in retail management influencing business leaders.
  • Demonstrated experience analyzing business documents, such as P&L statements and exception reports.
  • Experience using physical security systems, such as CCTV and EAS.

Responsibilities

  • Help the Store Operational Leadership team ensure associates provide friendly, professional, and timely service to customers.
  • Oversee trends and solutions to address inventory shrink across multiple stores.
  • Champion strategic asset protection plans that improve safety and security outcomes.
  • Oversee safety and asset protection programs and processes across multiple stores.
  • Ensure stores adhere to OSHA standards and support OSHA investigations.
  • Train and coach associates on Asset Protection programs.
  • Monitor overall store safety.
  • Serve as an expert on safety-related reports, guidelines, and regulations.
  • Travel frequently between stores within the district.
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