Senior Asset Protection Manager

Lowe's Companies, Inc.•Lakeland, FL

About The Position

The Senior Asset Protection Manager oversees safety and asset protection programs and processes across multiple stores within a district. This role ensures stores adhere to OSHA standards, supports OSHA investigations, trains and coaches associates on Asset Protection programs, and monitors overall store safety. The position is an expert resource on safety-related reports, guidelines, and regulations, and requires frequent travel between stores within the district. The role also partners with Store Operational Leadership to support friendly, professional, and timely customer service; oversees trends and solutions addressing inventory shrink across multiple stores; and champions strategic asset protection plans that improve safety and security outcomes.

Requirements

  • Bachelor’s degree in Business Administration, Psychology, Criminal Justice, or a related field, or equivalent experience.
  • 5 years of relevant work experience in retail or asset protection.
  • 3 years of experience conducting retail investigations.
  • 2 years of experience directly or indirectly supervising employees, including coaching, mentoring, providing direction and training, performance management, and recognition.
  • 1 year of experience conducting quality reviews or audits.
  • Experience with Microsoft Office, including Word, Excel, and Outlook.
  • Generally scheduled for 48 hours; additional hours may be required based on business needs.
  • Availability for morning, afternoon, and evening schedules any day of the week.
  • Physical ability to perform duties that may require prolonged standing, sitting, and other activities.
  • Ability to lift at least 25 pounds without assistance; may lift over 25 pounds with or without assistance.

Nice To Haves

  • Bachelor’s degree in Business or a related field.
  • Completion of a nationally certified training program, such as Wicklander-Zulawski or Reed training.
  • Professional accreditation such as LPQ or LPC, or equivalent experience.
  • 2 years of experience in retail management influencing business leaders.
  • Demonstrated experience analyzing business documents, such as P&L statements and exception reports.
  • Experience using physical security systems, such as CCTV and EAS.

Responsibilities

  • Partner with Store Operational Leadership to help ensure associates provide friendly, professional, and timely customer service.
  • Oversee trends and solutions to address inventory shrink across multiple stores.
  • Champion strategic asset protection plans that improve safety and security outcomes.
  • Oversee safety and asset protection programs and processes across multiple stores.
  • Ensure stores adhere to OSHA standards and support OSHA investigations.
  • Train and coach associates on Asset Protection programs.
  • Monitor overall store safety.
  • Serve as an expert on safety-related reports, guidelines, and regulations.
  • Travel frequently between stores within the district.
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