Senior Asset Protection Manager

Lowe's Home Centers•Lakeland, FL

About The Position

The Senior Asset Protection Manager oversees safety and asset protection programs and processes across multiple stores. The role helps store operational leadership ensure associates provide friendly, professional, and timely customer service; identifies trends and solutions to address inventory shrink; and champions strategic asset protection plans to improve safety and security outcomes. The position ensures stores adhere to OSHA standards, supports OSHA investigations, trains and coaches associates on Asset Protection programs, and monitors overall store safety. The role serves as an expert on safety-related reports, guidelines, and regulations. Frequent travel between stores within the district is required.

Requirements

  • Bachelor’s degree in Business Administration, Psychology, Criminal Justice, or a related field, or equivalent experience.
  • 5 years of relevant work experience in retail or asset protection.
  • 3 years of experience conducting retail investigations.
  • 2 years of experience directly or indirectly supervising employees, including coaching, mentoring, providing direction and training, performance management, and recognition.
  • 1 year of experience conducting quality reviews or audits.
  • Experience with Microsoft Office, including Word, Excel, and Outlook.
  • Availability for morning, afternoon, and evening shifts any day of the week.
  • Physical ability to perform tasks involving prolonged standing, sitting, and other activities necessary to perform job duties.
  • Ability to lift at least 25 pounds without assistance; may lift more than 25 pounds with or without assistance.

Nice To Haves

  • Bachelor’s degree in Business or a related field.
  • National certified training program, such as Wicklander-Zulawski or Reed training.
  • Professional accreditation, such as LPQ or LPC, or equivalent experience.
  • 2 years of experience in retail management influencing business leaders.
  • Demonstrated experience analyzing business documents, such as P&L statements and exception reports.
  • Experience using physical security systems, such as CCTV and EAS.

Responsibilities

  • Help store operational leadership ensure associates deliver friendly, professional, and timely customer service.
  • Oversee trends and solutions to address inventory shrink across multiple stores.
  • Champion strategic asset protection plans to improve safety and security outcomes.
  • Oversee safety and asset protection programs and processes across multiple stores.
  • Ensure stores adhere to OSHA standards and support OSHA investigations.
  • Train and coach associates on Asset Protection programs.
  • Monitor overall store safety.
  • Provide expertise on safety-related reports, guidelines, and regulations.
  • Travel frequently between stores within the district.
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