Full Time Senior Area Coordinator Food Production - Hershey's Chocolate World $20

The Hershey Company•Lower Swatara Township, PA
•Onsite

About The Position

The Senior Area Coordinator Food Production supports food production operations at Hershey’s Chocolate World in Hershey, Pennsylvania. The role monitors and supports efficiency and product execution in the Kitchen and Bakery, helps prepare the area for expected business levels, and ensures products are displayed and served according to standard operating procedures. It supports safe food preparation and service by maintaining compliance with HACCP and food safety policies. The coordinator supports quality control, production consistency, product presentation, supply and inventory management, and waste management initiatives. The position also supports cash handling and point-of-sale supervisor functions, trains new employees and area staff as directed, helps ensure compliance with company policies and procedures, and maintains daily Jolt checklists and follow-up. The role collaborates with the Senior Area Coordinator of Experience and assists the Department Manager with department-specific duties and objectives as needed. This is a full-time, year-round hourly position with a rotating 40-hour schedule that includes daytime, evening, weekend, and holiday work. The stated hourly pay is $20.00 or more based on experience.

Requirements

  • At least one year of experience in a high-volume kitchen production setting.
  • Food Safe Handler certification within 90 days of hire.
  • Exceptional customer service skills.
  • Ability to work in and contribute to a team.
  • Basic math skills.
  • Ability to react quickly to changing operational situations.
  • Ability to walk or stand for 5–8 hours per shift.
  • Ability to push, pull, lift, or carry 25–60 pounds.
  • Ability to perform repetitive hand, wrist, and forearm movements, which may include scooping ice cream for extended periods.
  • Ability to perform overhead lifting, bending, stooping, and twisting.
  • Minimum age of 18 years.

Nice To Haves

  • High school diploma or GED equivalent.
  • Experience serving alcohol.

Responsibilities

  • Demonstrate Hershey’s Chocolate World guest service expectations and The Hershey Company values.
  • Monitor and support efficient product execution in the Kitchen and Bakery.
  • Prepare the work area appropriately for anticipated business levels.
  • Ensure products are displayed and served according to standard operating procedures.
  • Ensure food preparation areas comply with HACCP and food safety policies.
  • Support food service production, including quality control for savory and sweet products, consistent production, product display and presentation, supply management, and waste management initiatives.
  • Monitor cash handling according to Hershey’s Chocolate World policy.
  • Perform supervisor functions in the point-of-sale system.
  • Train new employees on tasks and communicate training to area employees as directed by management.
  • Demonstrate and ensure employee compliance with company policies and procedures.
  • Support inventory management within the Food and Beverage department.
  • Complete and support follow-up on Jolt checklists and provide Jolt knowledge.
  • Work collaboratively with the Senior Area Coordinator of Experience.
  • Assist the Department Manager with department-specific duties and objectives as needed.
  • Clean the work area.

Benefits

  • Free meal and drinks for every shift worked.
  • Flexible scheduling.
  • Holiday pay.
  • Opportunity for annual pay raises.
  • 50% discount on Hershey Kitchen’s and Bakery food items.
  • Employee recognition programs, cook-outs, and other activities.
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