Senior Architect

Bank of America • Plano, TX

10d

About The Position

At Bank of America, the Senior Architect defines an architectural vision and solution that supports the strategic outcomes of the business’s products and services. The role defines the target operating environment, designs for client resiliency, assists with solution design, and defines non-functional requirements. It works with stakeholders and service providers in alignment with business strategic objectives, evaluates the impact of strategic design decisions, and contributes to the architecture roadmap.

The Senior Architect works across business, operations, and technology to develop solution intent and architectural vision for complex solutions. The role helps prioritize functional and non-functional requirements, clarify architecture and system design, lead complex architecture design, guide technology selection, and review designs and code to ensure non-functional requirements are met. It also educates and mentors team members on technology practices, standardization strategies, and best practices.

Requirements

• 5–8 years of experience in data architecture, including at least 3–5 years of hands-on experience specifically with ServiceNow.
• Strong experience in data modeling, database design, and management of data systems.
• Proficiency in ServiceNow data schema and architecture, including tables, fields, and relationships.
• Expertise in ServiceNow IntegrationHub, REST, SOAP APIs, and other integration tools.
• Solid knowledge of relational databases such as MySQL and MS SQL, and NoSQL databases.
• Experience with enterprise data warehouse, reporting, and visualization solutions such as Snowflake, Teradata, and Tableau.
• Familiarity with ServiceNow modules including ITSM, ITOM, and HR Service Delivery.
• Strong understanding of data governance, data privacy, and security protocols.
• Strong knowledge of data quality, correctness, and completeness metrics and controls.
• Knowledge of industry best practices for data management and integration.
• Excellent problem-solving and analytical abilities to troubleshoot data issues and implement effective solutions.
• Strong verbal and written communication skills and ability to work effectively with technical and non-technical stakeholders.
• Ability to lead and mentor junior team members.

Nice To Haves

• ServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist (CIS) certification.
• Experience with ServiceNow Performance Analytics or other business intelligence and analytics platforms.
• Familiarity with Agile/Scrum development methodologies.

Responsibilities

• Create solution intent and architectural vision for complex solutions across business, operations, and technology, and prioritize functional and non-functional requirements into a technology backlog.
• Contribute to architecture roadmaps across Business, Application, Data, and Technology domains in support of the product roadmap, including developing best practices and standardized templates.
• Clarify architecture, assist with system design for implementation, and provide solution options to resolve architectural impediments.
• Facilitate solution-driven discussions and lead the design of complex, flexible, modular, and adaptable architectures.
• Develop creative solutions using domain knowledge, practical experiments, and proof of concepts.
• Educate team members on technology practices, standardization strategies, and best practices.
• Support technology-stack selection and help select preferred technology products.
• Perform design and code reviews to ensure non-functional requirements—including security, performance, maintainability, scalability, usability, and reliability—are met.
• Lead and mentor junior team members.

Benefits

• Commitment to supporting teammates’ physical, emotional, and financial wellness.
• Commitment to recognizing and rewarding performance.
• Opportunities to learn and grow.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed