Senior Application Analyst -SAP Development

Abbott Laboratories•Madison, WI

40d•$78,000 - $156,000•Onsite

About The Position

The Senior Application Analyst works on business systems design and configuration, upgrades, and improvements for assigned technology platforms. Serving as a primary support contact for SAP application end users, the analyst identifies and resolves application issues, including issues affecting other application teams. The role assesses the impact of requested changes, builds and tests system changes, and identifies platform performance improvements and opportunities to support business processes and requirements. The analyst also mentors junior analysts, answers questions, and may delegate work to other analysts. The position involves independent development and configuration of assigned applications, workflow design, technical troubleshooting, end-user production support, and collaboration with business stakeholders and software vendor implementation staff. The analyst contributes to project estimation, documentation, training, process improvement, and operational workflow direction, while serving as a subject matter expert and supporting incident and problem resolution. The role requires consistent onsite work in Madison, Wisconsin, up to four days per week. Relocation assistance is provided. Travel may include local travel between Exact Sciences locations and travel away from the work location for 5% of working time, potentially overnight or on weekends. Nights and/or weekends may be required as needed. The position involves working on a mobile device, tablet, or computer and/or typing for approximately 90% of a typical working day.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or a related field; or a high school diploma or GED and 12 years of relevant experience in lieu of a bachelor’s degree.
At least 5 years of experience developing or configuring technology solutions in an application analyst or project delivery role.
Demonstrated ability to understand and apply industry best practices.
Strong computer skills, including internet navigation and email usage.
Proficiency in Microsoft Office programs.
Ability to perform the essential duties of the position with or without accommodation.
Strong analytical, problem-solving, interpersonal, organizational, and communication skills.
Ability to work in a cross-functional, complex matrix environment and adapt to ambiguity, change, stressful situations, and time pressures.
Ability and willingness to learn new software applications and take ownership of work.
Ability to work on a mobile device, tablet, or computer and/or type for approximately 90% of a typical working day.
Ability to travel between local Exact Sciences locations and travel 5% of working time away from the work location, potentially including overnight or weekend travel.
Ability to work nights and/or weekends as needed.

Nice To Haves

Experience configuring business systems software in a life science, healthcare, or related industry.
Ability to architect and provide technical support for SAP systems and related environments, including Solution Manager and its functionality, SAP S/4, transport management, system copy and refresh, and interfaces.
Understanding of SAP security architecture and implementation methods.
Working experience with S/4 HANA, SAP cloud solutions, Fiori, and SailPoint.
Experience working in a SOX-compliant environment.
Familiarity with continuous monitoring tools such as Solution Manager Configuration Validation and System Recommendation or similar products.
Ability to provide technical support to resolve basis and security issues and optimize services, availability, performance, and application security of critical business systems.

Responsibilities

Design, configure, upgrade, and improve low- to medium-complexity business applications.
Independently develop and configure assigned applications and implement practical solutions to difficult problems.
Identify and resolve application issues, including issues affecting other application teams.
Develop new processes and procedures to address current challenges.
Create and maintain system documentation, and contribute to training and end-user guidance.
Lead estimation of enhancement and support requests.
Guide workflow design, configure and test system changes, and analyze technical issues.
Coordinate with business stakeholders and software vendor implementation staff to align business needs with system changes.
Understand operational needs and proactively identify technology improvements to business workflows.
Troubleshoot issues and questions, provide status updates to key stakeholders, and deliver production support for tickets in issue tracking systems.
Serve as a subject matter expert for assigned applications and review project and issue status with project leadership.
Assign or delegate configuration and other activities to team members, mentor peers, and act as a delegate for leadership on incident or problem resolution.
Lead internal process design and documentation to support continuous improvement.
Take ownership of work, seek out needed tasks, support colleagues, and adapt to changing business needs and circumstances.
Support and comply with company Quality Management System policies and procedures, and uphold company mission and values.
Maintain regular and reliable attendance and model inclusive behaviors.
Work nights and/or weekends as needed; travel between local Exact Sciences locations and travel away from the work location as required.