Senior Application Analyst -SAP Development

Abbott • Madison, WI

6d • $78,000 - $156,000 • Hybrid

About The Position

The Senior Application Analyst – SAP Development works in Abbott’s Diagnostics division at its Madison, Wisconsin location, onsite up to four days per week. The role designs, configures, supports, upgrades, and improves assigned business technology platforms, including SAP applications. As a primary support contact for application end users, the analyst identifies and resolves issues, assesses the impact of requested changes, builds and tests system changes, and identifies opportunities to improve platform performance and business processes. The analyst also serves as a subject matter expert, mentors and guides other analysts, and may delegate work.

The position supports Abbott’s diagnostics business, whose solutions are used in hospitals, laboratories, and clinics. The analyst works with business stakeholders, software vendor implementation staff, project leadership, and other application teams to align system changes with business requirements. The role includes production support, workflow design, troubleshooting, documentation, training, process improvement, and occasional travel. The posted base pay range is $78,000 to $156,000; pay may vary by location.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field; alternatively, a high school diploma or GED and 12 years of relevant experience in lieu of a bachelor’s degree.
• At least 5 years of experience developing or configuring technology solutions in an application analyst or project delivery role.
• Demonstrated ability to understand and apply industry best practices.
• Strong computer skills, including internet navigation and email usage.
• Proficiency with Microsoft Office programs.
• Ability to perform the essential duties with or without accommodation.
• Strong analytical, problem-solving, interpersonal, communication, and organizational skills.
• Ability to operate in a cross-functional, complex matrix environment; adapt to change and ambiguity; and persevere under stress and time pressure.
• Ability and willingness to learn new software applications and take ownership of work.
• Ability to use a mobile device, tablet, or computer and perform typing for approximately 90% of a typical working day.
• Ability and means to travel between local Abbott locations, and to travel 5% of working time away from the work location.

Nice To Haves

• Experience configuring business systems software in life science, healthcare, or a related industry.
• Ability to architect and provide technical support for SAP systems and related environments, such as Solution Manager and its functionality, SAP S/4, transport management, system copy and refresh, and interfaces.
• Understanding of SAP security architecture and implementation methods.
• Working experience with S/4 HANA, SAP cloud solutions, Fiori, and SailPoint.
• Experience working in a SOX-compliant environment.
• Familiarity with continuous monitoring tools such as Solution Manager’s Configuration Validation and System Recommendation, or similar products.
• Ability to provide technical support to resolve basis and security issues and optimize services while ensuring availability, performance, and application security of critical business systems.

Responsibilities

• Design, configure, upgrade, and improve assigned business systems and applications, including low- to medium-complexity applications.
• Independently develop and configure assigned applications and implement practical solutions to difficult problems.
• Identify and resolve application issues, including issues affecting other application teams.
• Assess the impact of requested changes; lead estimates for enhancement and support requests; configure and test changes; and analyze technical issues.
• Develop processes and procedures to address current challenges, maintain system documentation, and lead internal process design and documentation for continuous improvement.
• Guide workflow design and identify opportunities to improve business workflows through technology.
• Coordinate with business systems stakeholders and software vendor implementation staff to align business needs with system-change delivery.
• Participate in documentation development and training, and work with end users.
• Troubleshoot problems and questions, provide status updates to business stakeholders, and provide end-user production support for issues recorded in issue-tracking systems.
• Serve as a subject matter expert for assigned applications and review project and issue status with project leadership.
• Assign or delegate configuration and other activities to team members, act as a leadership delegate for incident or problem resolution, and mentor peers.
• Take ownership of work, communicate clearly with project leadership and stakeholders, adapt to changing end-user needs, and help others as needed.
• Support and comply with the company’s Quality Management System policies and procedures, and uphold company values.
• Maintain regular and reliable attendance.
• Work nights and/or weekends as needed.
• Travel between local Abbott locations and travel 5% of working time away from the work location, potentially including overnight or weekend travel.

Benefits

• Career development opportunities with an international company.
• Potential qualification for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, providing an affordable and convenient path to a bachelor’s degree.
• Health and wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior