Senior Appliance Installation Associate

ManpowerGroup WorkMyWay•Pittsburgh, PA

2d•$21 - $34

About The Position

Ferguson Installation Associates deliver, install, and remove appliances in commercial and residential settings. This role specializes in residential appliances, particularly professional-style built-in appliances such as 36–60-inch ranges, built-in refrigeration, wall ovens, dishwashers, coffee machines, and wine dispensers. The associate ensures installations are completed to quality standards and balances technical proficiency with customer service. The role also serves as a resource to sales associates during quotation and after-sale processes, and supports fellow installers through guidance, training feedback, and issue resolution. The position involves field work and driver duties, along with warehouse organization and coordination with warehouse leadership. The schedule is Monday through Friday, 8:00 a.m. to 4:00 p.m. or until route completion. Ferguson describes a family-friendly workplace, full company-paid training, work/life balance, and opportunities for career growth.

Requirements

Valid state-issued driver’s license.
Must be at least 21 years of age.
Possess a DOT Medical Card or be able to obtain one.
Ability, with lifting equipment such as a stair climber, oven lifts, and/or air sled, to frequently lift objects weighing 70+ pounds and occasionally lift objects weighing 90+ pounds.
Excellent customer service and communication skills.
Ability to document detailed job notes clearly and concisely.
Outstanding attention to detail and ability to coordinate and prioritize work.
Organization, time-management, and problem-solving skills.
Self-starter, critical thinker, and self-sufficient.
Knowledge of Microsoft Office software, including Outlook, Word, Excel, PowerPoint, and Teams.
Must complete pre-employment drug and background screening.

Nice To Haves

Prior experience with construction, kitchen, plumbing, or home appliance products or installations.
Proven leadership experience.
Ability to read and understand product specifications and project plans.

Responsibilities

Provide support to other installation teams.
Observe installations and provide feedback as part of installers’ ongoing training.
Help resolve claims and customer issues.
Maintain and organize warehouse parts storage areas and place replenishment orders.
Maintain the cleanliness and organization of company trucks.
Liaise between shipping and picking leadership in the warehouse and communicate long-term needs to the Area Installation Manager.
Perform pre-installation and post-installation inspections of jobs.
Engage effectively with builders to build rapport and promote customer retention.
Partner with the Area Installation Manager to implement constructive program improvements.
Use third-party software applications to enter data, pull reports, and build Project Master sheets as needed.
Perform driver duties and responsibilities.