Senior Analyst, Strategic Account Management
About The Position
The Senior Analyst, Strategic Account Management, drives business growth through comprehensive account planning, sales forecasting, and stakeholder engagement. The role uses market trends and customer data to support informed decisions and negotiation strategies, supports account onboarding, and builds productive relationships with internal and external partners to improve customer retention and business outcomes. The Senior Analyst applies industry knowledge and business acumen to develop and execute strategic initiatives aligned with organizational goals and continuous improvement. The Strategic Account Management team advances business growth through stakeholder relationships and data-driven insights. It collaborates across functions to develop and execute strategies aligned with company objectives, applying expertise in business metrics, negotiation, and relationship management. The team emphasizes continuous improvement, adaptability, clear communication, integrity, accountability, and customer success.
Requirements
- Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or a related area; alternatively, two years of experience in business management, marketing and sales, healthcare, omni channel merchandising, or a related area.
- Expertise in strategic account planning, sales forecasting, and customer retention metrics.
- Strong stakeholder management, relationship-building, and communication skills across business partners.
- Ability to analyze complex data sets and apply business acumen to support decisions and develop actionable recommendations.
- Experience managing product assortment and articulating value propositions to meet customer and seller needs.
- Proficiency in driving onboarding processes and resolving integration challenges with internal and external systems.
- Demonstrated negotiation skills focused on aligning business needs and building commitment among stakeholders.
Nice To Haves
- Experience in sales.
Responsibilities
- Analyze market trends, regulatory changes, and industry data to inform strategic account planning and forecasting.
- Develop and present sales proposals and product demonstrations tailored to customer needs and business objectives.
- Manage relationships with key stakeholders, ensuring effective communication and alignment of goals.
- Support onboarding processes and resolve integration issues for assigned accounts.
- Collaborate with cross-functional teams to identify growth opportunities and optimize product assortment.
- Use data analysis and forecasting tools to drive revenue growth and customer retention strategies.
- Lead negotiation efforts by preparing relevant data and engaging stakeholders to achieve mutually beneficial outcomes.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
