Senior Analyst, Property Tax Complex

Ryan•Austin, TX
•Hybrid

About The Position

The Senior Analyst supports the Property Tax practice through functions including processing property tax bills and assessment notices, handling mail, scanning documents, and maintaining software databases to ensure database and report integrity. The role requires independent research and analytical review, including researching issues, reconciling databases, and completing detailed calculations. The Senior Analyst helps create positive team member experiences that contribute to excellent client service and the Firm’s revenue and profit. The successful candidate is analytical, skilled at problem-solving, and effective in working with people. Ryan team members are expected to embrace the values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always, and demonstrate accountability.

Requirements

  • High-school diploma or General Educational Development (GED) diploma.
  • Desire to perform in a high-energy team environment.
  • Demonstrated problem-solving ability and strong verbal and written communication skills.
  • Ability to prioritize tasks, work on multiple assignments, and manage ambiguity.
  • Ability to work independently and as part of a team with professionals at all levels.
  • Ability to work on-site with minimal days missed.
  • Ability to handle multiple tasks, deadlines, and requests simultaneously.
  • Intermediate knowledge of Microsoft Word, Excel, Outlook, and Internet navigation and research.

Nice To Haves

  • Valid driver’s license preferred.

Responsibilities

  • Respond to client inquiries and requests from tax authorities.
  • Establish direct relationships with taxing jurisdictions to verify assessment, tax bill, and deadline information.
  • Monitor compliance and filing requirements in conjunction with staff and management.
  • Receive, identify, and sort incoming mail daily.
  • Batch tax documents for scanning into PropertyPoint and transmit information to India resources for processing, where applicable.
  • Navigate software databases to print tax returns and identify general account setup issues.
  • Support Lead Analysts and management in maintaining software databases and filing and tracking assessments, appeals, and tax bills.
  • Ensure tax bills and assessments are processed in a timely manner, allowing enough time for client payment processing.
  • Respond to client requests promptly and professionally and maintain daily client contact to establish relationships.
  • Assist with training new Analysts.
  • Perform other duties as assigned.

Benefits

  • Hybrid work options
  • Award-winning culture
  • Generous personal time off (PTO)
  • 14 weeks of 100% paid leave for new parents, including adoption
  • Monthly gym membership or gym equipment reimbursement
  • Benefits eligibility effective day one
  • 401(k) with employer match
  • Tuition reimbursement after one year of service
  • Fertility assistance program
  • Four-week company-paid sabbatical eligibility after five years of service
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