Analyst, Property Tax Complex

Ryan•Pittsburgh, PA
•Hybrid

About The Position

The Analyst supports general functions of the Property Tax practice, including processing assessment notices and tax bills, handling mail, scanning documents, conducting independent research and analytical reviews, and maintaining software databases to ensure database and report integrity. The role contributes to positive team member experiences, excellent client service, and the Firm’s revenue and profit. The ideal candidate has analytical and problem-solving skills, strong people skills, and the ability to research issues, reconcile databases, and complete detailed calculations. Team members are expected to embrace Ryan’s values and demonstrate accountability. The position has no supervisory responsibilities. It involves a standard indoor working environment, regular interaction with employees and clients in person, by email, and by telephone, and occasional long periods of sitting or standing, including standing while copying. No independent travel is required.

Requirements

  • High-school diploma or General Educational Development (GED) diploma.
  • Demonstrated leadership, problem-solving, and strong verbal and written communication skills.
  • Ability to prioritize tasks, work on multiple assignments, and manage ambiguity.
  • Ability to work independently and as part of a team with professionals at all levels.
  • Intermediate knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and internet navigation and research.
  • Desire to perform in a high-energy team environment.

Nice To Haves

  • General knowledge of and ability to understand a tax calendar.
  • Experience with Salesforce.
  • Valid driver’s license.

Responsibilities

  • Respond to client inquiries and requests from tax authorities.
  • Interact with taxing jurisdictions to verify assessment, tax bill, and deadline information.
  • Monitor compliance and filing requirements in conjunction with staff and management.
  • Receive, identify, and sort incoming mail daily.
  • Batch tax documents for scanning and transmission to India resources for processing, where applicable.
  • Process tax bills and assessments promptly, allowing sufficient time for client processing.
  • Coordinate outgoing mail, including certified mail and return receipts, postage metering, logging proof of mailers, and delivery to a post office or courier service.
  • Scan and archive proof of mailers in the Property Tax system of record.
  • Assemble tax return packages when necessary.
  • Help prepare for board hearings by copying, collating, and binding presentation documents.
  • Research asset ownership structures, title policy reviews, jurisdictional tax policies, property re-parceling, and tenant escalation billing issues as requested and directed.
  • Build knowledge of property tax jurisdictions, including tax bill and appeal deadlines and statutory deadlines.
  • Coordinate jurisdictional data request processes to meet statutory deadlines for assessment notices, compliance returns, tax bills, and agency authorizations.
  • Perform other duties as assigned.

Benefits

  • Hybrid work options.
  • Generous personal time off (PTO).
  • 14 weeks of 100% paid leave for new parents, including adoption.
  • Monthly gym membership or gym equipment reimbursement.
  • Benefits eligibility effective day one.
  • 401(k) with employer match.
  • Tuition reimbursement after one year of service.
  • Fertility assistance program.
  • Four-week company-paid sabbatical eligibility after five years of service.
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