Analyst, Property Tax Complex

Ryan•Pittsburgh, PA
•Hybrid

About The Position

The Analyst supports the Property Tax practice through assessment notice and tax bill processing, mail handling, scanning, independent research, and analytical reviews. The role maintains software databases to ensure database and report integrity and contributes to positive team member experiences, excellent client service, and the Firm’s revenue and profit. The ideal candidate has analytical and problem-solving abilities, strong people skills, and the ability to research issues, reconcile databases, and complete detailed calculations. Ryan team members are expected to embrace the company’s stated values and demonstrate accountability. This role has no supervisory responsibilities. It is performed in a standard indoor working environment, with regular interaction with employees and clients in person, by email, and by telephone. The position involves occasional long periods of sitting or standing, including standing while copying, and has no independent travel requirement.

Requirements

  • High school diploma or GED required.
  • Demonstrated leadership, problem-solving, and strong verbal and written communication skills.
  • Ability to prioritize tasks, work on multiple assignments, and manage ambiguity.
  • Ability to work independently and as part of a team with professionals at all levels.
  • Intermediate knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and internet navigation and research.
  • Desire to perform in a high-energy team environment.

Nice To Haves

  • General knowledge of, and ability to understand, a tax calendar.
  • Experience with Salesforce.
  • Valid driver’s license.

Responsibilities

  • Create a positive team member experience.
  • Respond to client inquiries and requests from tax authorities.
  • Interact with taxing jurisdictions to verify assessment, tax bill, and deadline information.
  • Monitor compliance and filing requirements with staff and management.
  • Receive, identify, and sort incoming mail daily.
  • Batch tax documents for scanning and transmit information to India resources for processing, where applicable.
  • Process tax bills and assessments promptly, allowing sufficient time for client processing.
  • Coordinate outgoing mail, including preparing certified mail and return receipts, metering postage, logging proof of mailers, and delivering mail to a post office or courier service.
  • Scan and archive proof of mailers in the Property Tax system of record and assemble tax return packages when necessary.
  • Assist with board hearing preparation by copying, collating, and binding presentation documentation.
  • Assist with research on asset ownership structures, title policy reviews, jurisdictional tax policies, property re-parceling, and tenant escalation billing issues, as directed.
  • Build knowledge of property tax jurisdictions nationwide, including tax bill and appeal deadlines and statutory deadline tracking.
  • Coordinate jurisdictional data-request processes to meet statutory deadlines for assessment notices, compliance returns, tax bills, and agency authorizations.
  • Perform other duties as assigned.

Benefits

  • Hybrid work options.
  • Generous personal time off (PTO) benefits.
  • 14 weeks of 100% paid leave for new parents, including adoption.
  • Monthly gym membership or gym equipment reimbursement.
  • Benefits eligibility effective day one.
  • 401(k) with employer match.
  • Tuition reimbursement after one year of service.
  • Fertility assistance program.
  • Eligibility for a four-week company-paid sabbatical after five years of service.
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