Sr Analyst-People Operations
About The Position
The People Operations team is seeking a high-performing Senior Analyst to drive operational excellence and continuous process improvement across the teammate lifecycle. The role partners with Talent Acquisition, Total Rewards, HR Shared Services, IT, and People Strategy Transformation to identify workflow bottlenecks, redesign people processes, and provide data insights to support sound decisions. The Senior Analyst translates operational needs into data-driven systems, optimizes processes, tracks project milestones, and improves day-to-day operations and teammate experience. The position combines data analysis, project coordination, process optimization, and system enhancements, while contributing to a collaborative People Team culture.
Requirements
- Bachelor’s degree in Business, Analytics, Information Systems, HR Management, or a related quantitative field.
- 2–3+ years of experience in data analysis, reporting, business intelligence, or people/workforce analytics.
- Hands-on involvement in project coordination, workflow management, and continuous process optimization.
- Advanced proficiency in MS Excel, including advanced formulas, data modeling, pivot tables, and chart building.
- Demonstrated ability to handle complex datasets.
- Strong attention to detail, intellectual curiosity, and a proactive, continuous-improvement mindset.
- Ability to communicate data insights, project milestones, risks, and process optimization recommendations to technical and business leadership.
Nice To Haves
- Experience with or strong aptitude to quickly master analytics tools such as Visier.
- Experience with or strong aptitude to quickly master HRIS platforms such as Workday data and reporting.
Responsibilities
- Build and maintain recurring reports, analytical models, and self-service dashboards in Excel and Visier.
- Conduct ad-hoc analyses and deep dives to identify trends, troubleshoot operational issues, and answer business questions.
- Summarize data findings in clear charts and takeaways for People Team leaders.
- Build and maintain project work plans, track milestones, and follow up on action items.
- Provide cross-functional partners with regular project updates and meeting recaps.
- Identify project roadblocks and coordinate with team members to keep initiatives on schedule.
- Map workflows across the teammate lifecycle to identify manual steps, pain points, and bottlenecks.
- Help design and implement simpler, more efficient processes that improve the teammate experience.
- Identify operational tasks that can be streamlined, automated, or eliminated.
- Partner with HRIS and IT to document business requirements and test platform features, including Workday features.
- Assist with user acceptance testing and validate data accuracy before new tools or updates go live.
- Create how-to guides and documentation to help teammates navigate system updates.
- Foster a collaborative, positive working environment.
- Manage workload and priorities to deliver high-quality work while maintaining balance.
- Participate in People Team and Villagewide initiatives and events.
Benefits
- Medical, dental, and vision coverage.
- 401(k) match.
- Paid time off and PTO cash out.
- Family resources and EAP counseling sessions.
- Access to Headspace®.
- Backup child and elder care.
- Maternity and paternity leave.
- Professional development programs and on-demand virtual leadership and development courses through StarLearning.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
