Senior Analyst, Commercial Operations (NCA)
About The Position
The Senior Analyst, Commercial Operations (NCA) supports the North American commercial organization through reporting infrastructure, data governance, and process systems that enable accurate, timely, insight-driven operations. In collaboration with the Senior Manager, Commercial Operations (NCA), this role owns and maintains dashboards and data frameworks used for commercial decision-making, and leads process optimization from identifying inefficiencies through solution design, implementation, and adoption. The role develops and improves commercial reporting, including the Pipeline Health Dashboard and monthly Commercial KPI Dashboard; synthesizes Commercial Outlook commentary into actionable executive insights; aggregates cross-functional data for strategic and financial planning; maintains Commercial Committee process documentation and NCA deal-process design; and supports Profit+ data analysis. It also creates presentations, reports, dashboards, tools, templates, and support frameworks in collaboration with Growth and Commercial stakeholders.
Requirements
- Bachelor’s degree in business administration, communications, marketing, or a related field.
- At least 2 years of experience in business analysis, reporting, process documentation, and process improvement.
- Experience developing reports and dashboards within the Microsoft product suite.
- Knowledge of process documentation, process mapping, and continuous improvement methodologies, with a focus on scalability and significant impact.
- Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Strong communication skills upstream and downstream.
Nice To Haves
- Working knowledge of Microsoft suite products, preferably intermediate to expert skills in Excel and Visio.
- Supply Chain education or exposure.
- Working knowledge of the North American beverage industry.
Responsibilities
- Deliver end-to-end process improvement initiatives across NCA Commercial Operations, identifying inefficiencies, designing scalable solutions, and implementing them through adoption, with an emphasis on automation and reducing manual effort.
- Enable the build-out and ongoing maintenance of the Pipeline Health Dashboard in Power BI, partnering with IT on the transition and owning the dashboard.
- Implement and own processes that improve and streamline sales account management and the customer experience.
- Evolve the monthly Commercial KPI Dashboard, improving reporting design, user experience, and business relevance; partner cross-functionally on reporting enhancements, metric alignment, and continuous improvement.
- Synthesize weekly Commercial Outlook commentary into clear, actionable insights for executive decision-making.
- Aggregate data from cross-functional stakeholders to support high-level strategic decision-making, including AOP, Strategy Solves, and financial planning cycles.
- Maintain Commercial Committee process documentation and drive the end-to-end NCA deal-process design as a continuously improved framework.
- Support Profit+ data analysis and identify opportunities to automate and streamline processes.
- Generate presentations, reports, and dashboards that make complex data insights understandable and usable for executive audiences.
- Collaborate cross-functionally to identify and deliver routine and ad-hoc tools, templates, and general support frameworks for the Growth and/or Commercial organization.
Benefits
- Eligible to participate in the annual incentive compensation plan.
- Comprehensive benefits structure; details are available on the company's Total Rewards page.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
