Senior Commercial Sales Operations Analyst

PTC • Boston, MA

6d • $85,000 - $102,000

About The Position

The Senior Commercial Operations Analyst supports the CRO organization’s global forecasting, planning, and operating rhythms by advancing the use of technology and improving processes. The role is part of the Commercial Operations Planning, Reporting, and Technology team, which works to increase field productivity, improve customer retention, accelerate deal velocity, and help field teams deliver value to customers. The analyst reports to the Senior Manager of Commercial Operations and works with go-to-market leadership as primary customers.

Requirements

• At least 2 years of experience in Sales, Customer Success, or Marketing Operations, FP&A, or Business Planning and Forecasting.
• Ability to identify business challenges, gather data, and create visualizations that explain the problem, its root cause, and potential solutions.
• Ability to communicate clearly and confidently with senior leadership.
• Experience with enterprise BI and CRM systems, such as Salesforce and Power BI or similar.
• Advanced Excel and PowerPoint skills.
• Bachelor’s degree in Business, Accounting, Economics, Marketing, or Finance.

Nice To Haves

• SaaS experience.

Responsibilities

• Support the global forecasting process for the Digital Thread organization, including the weekly forecast delivered to the executive team.
• Build the weekly executive forecast package with forecast leads, evaluating risks and upside across factors affecting ARR, including new ACV and renewals.
• Work with the Reporting and Analytics team to develop visuals and analyses that connect pipeline information to performance, improve forecast predictability, and highlight downside and opportunity.
• Partner with the Reporting and Analytics team to manage global business planning and forecasting Power BI applications, keep forecasts updated, and expand application functionality.
• Support the Sales Organization’s Management Operating Rhythm (MOR) and reporting.
• Partner with system and analytics teams to improve deal tracking in systems such as Salesforce, enabling better reporting on current-quarter opportunities and historical bookings.
• Work with Regional Operations and Solution Operations teams to support forecasting and planning.

Benefits

• Employee share purchase program offering discounted PTC stock
• Potential eligibility for equity programs
• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• Sick leave
• Tuition reimbursement
• 401(k) contributions and employer match
• Flexible spending accounts
• Life insurance
• Disability coverage
• Commuter subsidy for office-assigned employees

What This Job Offers

• Job Type: Full-time
• Career Level: Senior