Senior Analyst, Channel Strategy & Operations

Asana • Chicago, IL

2d • Hybrid

About The Position

Asana’s Channel and Ecosystems team accelerates growth and market reach through partnerships and a thriving partner network. The team works with Channel Partners, Technology Partners, and Strategic Alliances to support customers across geographies, collaborating with internal teams on partner enablement, programs, and resources.

The Senior Analyst, Channel Strategy & Operations is a core builder and strategic thought partner for Asana’s expanding partner business. Reporting to the Head of Channel Strategy & Operations, this role builds the data foundation for partner performance, improves operational processes, and leads strategic initiatives that drive partner-sourced and partner-influenced revenue. The role offers early ownership and exposure to Channel, Sales, and Revenue Strategy leaders, and requires independently turning analysis into decisions and recommendations.

The position is based in Asana’s Chicago office with an office-centric hybrid schedule. Standard in-office days are Monday, Tuesday, and Thursday. Most employees may work from home on Wednesdays; Friday arrangements depend on the work and partner teams.

Requirements

• At least 5 years of experience in channel/partner operations, revenue operations, business strategy, management consulting, or a related analytical role.
• Advanced SQL proficiency and the ability to independently build data models, pipelines, and dashboards in Databricks or comparable platforms.
• Strong Salesforce reporting capabilities and a clear understanding of CRM/PRM data architectures and lifecycle reporting.
• Understanding of partner go-to-market motions, including resellers, systems integrators, referrals, co-selling, and cloud marketplaces, as well as partner tiering or incentive structures.
• Strong business acumen and consultative skills, including the ability to navigate ambiguous problems, synthesize trade-offs, and communicate concise recommendations to senior leaders.
• Systems-oriented approach focused on addressing upstream root causes rather than temporary downstream fixes.
• Track record of high achievement, drive to grow quickly, and examples of taking on more scope than the role required.
• Curiosity about AI tools and emerging technologies, with willingness to use them to enhance productivity, collaboration, or decision-making.
• Fluency using AI tools for analysis, workflow prototyping, and documentation, with sound judgment to evaluate output integrity.

Nice To Haves

• B2B SaaS experience.

Responsibilities

• Take end-to-end ownership of high-priority initiatives, including scaling cloud marketplace and co-sell motions, defining lead-sharing and renewal strategies, and designing partner incentive models.
• Scope strategic problems, build business cases, and drive cross-functional execution.
• Build quantitative business cases, sizing models, and scenario analyses, including partner discount and margin modeling, to guide investment and policy decisions.
• Build and maintain scalable datasets, pipelines, and dashboards in Databricks and Salesforce to measure partner contribution across the go-to-market lifecycle.
• Investigate partner attribution gaps, quoting and billing errors, and policy edge cases; resolve upstream process bottlenecks and establish durable playbooks.
• Use AI to accelerate research, data modeling, and process documentation, and prototype and pilot AI-driven workflows to automate routine operational triage and hygiene checks.
• Partner with GTM Systems, Business Process, and Enterprise Technology teams to author requirements, conduct testing, and support CRM/PRM enhancements.
• Present concise recommendations to senior leaders and translate analysis into decisions.

Benefits

• Mental health, wellness, and fitness benefits
• Career coaching and support
• Inclusive family-building benefits
• Long-term savings or retirement plans
• In-office culinary options to accommodate dietary preferences
• Compensation package may include equity and, for most sales roles, sales incentive pay

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed