Senior Analyst, Channel Operations – Global Samples Program

Analog Devices•Wilmington, MA

10d

About The Position

Analog Devices is creating a global operating model for its Samples Program, which provides prototype products for customers to evaluate and design in. This newly created role owns the program end to end, establishing policies, process standards, inventory strategy, and analytics to make sampling scalable, digitally controlled, and consistently operated worldwide. The role works with Channel, Sales, IT, Finance, and external partners, and presents to senior leadership. It is suited to an analyst with operations, planning, inventory, or process-improvement experience who is ready to take ownership of a high-visibility global program using SAP and business systems to drive results. The position is an experienced role requiring at least three years of relevant experience. It requires travel 10% of the time and is a first-shift/day position. The role is not eligible for current or future employment-based visa sponsorship; candidates must have independent and permanent authorization to work in the United States. The expected new-hire wage range is $86,400 to $118,800, with actual pay depending on factors such as work location, experience, education, training, market data, and internal pay equity. The position qualifies for a discretionary performance-based bonus.

Requirements

At least 3 years of experience in channel operations, supply chain or demand planning, business operations, program management, process improvement, or a related field.
Experience with SAP/S4HANA and business systems.
Experience owning KPIs and delivering measurable operational improvements.
Strong process, policy, and controls experience, including exception management.
Analytical, data-driven approach.
Advanced Excel and dashboarding tools such as Power BI or Tableau.
Ability to work cross-functionally with Sales, IT, Channel Operations, Finance, and external partners.
Strong written and verbal communication, including clear process documentation and executive-ready updates.
Independent and permanent authorization to work in the United States; the role is not eligible for current or future employment-based visa sponsorship.

Nice To Haves

Experience leading cross-functional IT or systems implementations.
Experience reducing manual work and driving adoption of new operating models.
Semiconductor or high-tech experience.
Master's degree.

Responsibilities

Establish and operate the global governance framework for free-of-charge samples.
Own sample eligibility rules and approval logic, ensuring consistent policy execution across all request channels and preventing misuse of the program.
Own the inventory fill process and meet the 98% in-stock target.
Optimize consignment inventory availability and replenishment visibility, and build predictive replenishment models.
Make ADI Sample Center the default entry point for sample requests.
Reduce manual and inbox-driven workflows, process touches, and recurring escalations.
Define process ownership, escalation paths, operating cadence, and an exception-handling framework.
Oversee day-to-day execution of sample booking, order creation, approvals, compliance holds, delivery issues, returns, and expedites.
Review workload, issue trends, capacity, and service levels regularly.
Reduce manual intervention through workflow automation and system controls.
Define business requirements for eligibility and approval logic, and integrate sample activity with lead and opportunity systems.
Build visibility into sample usage, inventory availability, and reorder backlog.
Define KPIs, reporting standards, and governance dashboards.
Translate data into clear recommendations for Channel, Sales, and leadership.
Present updates to senior leadership.