Senior Analyst, Channel Operations – Global Samples Program

Analog Devices•Wilmington, MA

1d•$86,400 - $118,800

About The Position

Analog Devices is hiring a Senior Analyst, Channel Operations to own its global Samples Program end to end. The program provides prototype products for customers to evaluate and design in. The role will establish policies, process standards, inventory strategy, and analytics so sampling can operate at scale with consistent digital controls worldwide. The analyst will work cross-functionally with Channel, Sales, IT, Finance, and external partners, and present to senior leadership. The role also oversees the day-to-day execution team responsible for sample bookings, order creation, approvals, compliance holds, delivery issues, returns, and expedites. It is suited to an analyst with operations, planning, inventory, or process-improvement experience who is ready to own a high-visibility global program and use SAP and business systems to deliver results.

Requirements

At least 3 years of experience in channel operations, supply chain or demand planning, business operations, program management, process improvement, or a related field.
Experience with SAP/S4HANA and business systems.
Experience owning KPIs and delivering measurable operational improvements.
Strong process, policy, and controls experience, including exception management.
Analytical, data-driven approach, with advanced Excel and dashboarding tools such as Power BI or Tableau.
Ability to work cross-functionally with Sales, IT, Channel Operations, Finance, and external partners.
Strong written and verbal communication, including clear process documentation and executive-ready updates.
Candidates must have independent and permanent authorization to work in the United States; the position is not eligible for current or future employment-based visa sponsorship.
Willingness to travel 10% of the time.

Nice To Haves

Experience leading cross-functional IT or systems implementations.
Experience reducing manual work and driving adoption of new operating models.
Semiconductor or high-tech experience.
Master's degree.

Responsibilities

Establish and run the global governance framework for free-of-charge samples.
Own sample eligibility rules and approval logic.
Ensure consistent policy execution across all sample request channels and prevent program misuse, keeping the program focused on prototyping.
Own the inventory fill process and meet the 98% in-stock target.
Optimize consignment inventory availability and replenishment visibility; build predictive replenishment models to improve sample availability.
Make ADI Sample Center the default entry point for all sample requests.
Reduce manual and inbox-driven workflows, manual touches, and recurring escalations.
Define process ownership, escalation paths, operating cadence, and an exception-handling framework.
Oversee day-to-day execution of sample booking, order creation, approvals, compliance holds, delivery issues, returns, and expedites.
Run regular reviews of workload, issue trends, capacity, and service levels.
Reduce manual intervention through workflow automation and system controls.
Define business requirements for eligibility and approval logic, and integrate sample activity with lead and opportunity systems.
Build visibility into sample usage, inventory availability, and reorder backlog.
Define KPIs, reporting standards, and governance dashboards.
Turn data into clear recommendations for Channel, Sales, and leadership.
Present to senior leadership and work with Channel, Sales, IT, Finance, and external partners.