Senior Analyst, Business System Development-Workday HCM

Ally Bank • Jacksonville, FL

16h • Hybrid

About The Position

The Senior Analyst, Business Systems Development-Workday is part of the HR Workday Development team within Human Resources’ Enabling Solutions organization and reports to the Manager, Business Systems Development-Workday. This role is responsible for the design, configuration, administration, maintenance, and optimization of Workday HCM Core, Compensation, and Advanced Compensation modules, while ensuring services meet documented service-level targets. The position frequently works with HR, Technology, and third-party teams on projects and complex tasks, and may interact with Ally senior leadership.

The role follows a hybrid schedule and must be performed from Ally’s Charlotte, Detroit, or Jacksonville locations an average of three days per week. Work requirements may change at the hiring manager’s discretion or based on business needs.

The Senior Analyst supports requirements development and design, defines and documents user interfaces and system and data requirements, and participates in prototyping, quality assurance, and testing strategy. The role applies judgment and technical knowledge to recommend solutions, resolves a range of problems, and may convey information to senior management.

Requirements

• At least 3 years of relevant experience, including experience configuring Workday HCM Core and/or Compensation or Advanced Compensation modules.
• Bachelor’s degree in HR, HRIS, Technology, or a related field, or an equivalent combination of education and experience sufficient to perform the job’s key accountabilities.
• Related HR functional experience.
• Experience with case-management systems such as ServiceNow, including triaging and managing assigned cases within defined processes and service-level agreements.
• Excellent analytical skills and the ability to interpret requests and provide actionable insights.
• Experience working with an agile project-management methodology such as Scrum, including managing sprints in Jira.
• Ability to manage multiple priorities, deadlines, and projects in an organized, thorough, and timely manner.
• Diligence and reliable, timely follow-through.
• Strong written, verbal, and interpersonal communication skills, including the ability to convey ideas and recommendations clearly and succinctly to varied audiences at all levels.
• Experience gathering business requirements, participating in problem-solving conversations, and developing and testing potential solutions.
• Ability to apply systems thinking across HR and understand the broader organizational context.

Nice To Haves

• Workday Pro HCM Core Certification or Partner Certification.
• Workday Pro Compensation and/or Advanced Compensation Certification or Partner Certification.
• Experience leading the HCM Core, Compensation, and/or Advanced Compensation functional workstream for a Workday implementation project.

Responsibilities

• Provide Workday HCM Core, Compensation, and Advanced Compensation subject matter expertise, including managing Tier 2 cases, system maintenance, business-process and tenant configuration, integration support, and release management.
• Advise stakeholders on industry standards and recommend clean configurations and streamlined processes.
• Partner with HR and stakeholder teams to gather and analyze requirements and plan, develop, test, and implement Workday functionality to optimize processes and improve employee, manager, and HR operations experiences.
• Troubleshoot and resolve routine and complex issues, collaborating with Workday Support, HR, Technology, and third-party teams as needed.
• Maintain change-control documentation in alignment with tenant governance and prioritization routines.
• Validate, reconcile, and execute EIBs and other mass data updates according to established data-quality standards.
• Ensure Workday data integrity in support of HCM Core, Compensation, and Advanced Compensation business processes.
• Explain the merits and disadvantages of solution options to help stakeholders make informed decisions.
• Communicate system issues and enhancements clearly, translating technical information for non-technical users.
• Evaluate current systems and new Workday functionality and recommend process improvements, system enhancements, or applications that support business strategies and operational needs.
• Support requirements design, user-interface and system/data requirement definition, prototyping, quality assurance, and testing strategy.

Benefits

• At least 20 paid time-off days, 11 paid holidays, and 8 hours of annual volunteer time off; time off is prorated based on start date and varies by employment status and management level.
• 401(k) retirement savings plan with matching and company contributions.
• Student loan paydown and 529 educational savings assistance programs.
• Tuition reimbursement.
• Employee stock purchase plan.
• Financial learning center and financial coach access.
• Medical, dental, and vision insurance options.
• Employee, spouse, and child life insurance.
• Short- and long-term disability insurance.
• Health Savings Account with employer contributions and Healthcare FSA.
• Critical illness, accident, and hospital indemnity insurance.
• Total well-being program.
• Adoption, surrogacy, and fertility assistance.
• Paid parental and caregiver leave.
• Dependent Day Care FSA, backup child and adult/elder care days, and childcare discounts.
• Employee Assistance Program.
• Subsidized and discounted Weight Watchers program and other employee discount programs.
• Possible travel allowances, relocation assistance, signing bonus, and/or equity, depending on the role.
• Annual incentive plan eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior