HCM Workday Functional Analyst

Santa Fe College Employees•Gainesville, FL

About The Position

The HCM Workday Functional Analyst supports operational excellence by configuring and maintaining the assigned Workday ERP functional area in accordance with regulatory, college, and system-governance requirements. The position improves processes and reporting, supports system upgrades and new implementations, and serves as the functional area’s primary point of contact and subject matter expert. It resolves user issues, develops training resources and job aids, and oversees report development and data integrity. The position reports directly to Human Resources supporting Workday HCM and maintains a functional reporting relationship with the Workday Systems Administrator. The starting salary is $58,305 annually; any amount above that is dependent on the individual’s qualifications. The application deadline is 11:59 p.m. EST on November 20, 2026.

Requirements

Associate’s degree and two years of experience using technology to solve business-related problems, or a combination of education and/or applicable experience equal to four years.
Ability to work successfully in a multicultural environment.
Adaptability and flexibility in a changing, rapid-growth environment.
Analytical, research, and problem-solving skills, including the ability to collect and interpret data, identify issues, draw conclusions, develop recommendations, and evaluate outcomes.
Professional, diplomatic, empathetic, and tactful communication skills.
Critical thinking and judgment in making timely, well-reasoned decisions.
Accuracy and attention to detail.
Integrity, professionalism, civility, and a high degree of ethics.
Ability to organize, prioritize, and manage multiple tasks simultaneously.
Organization and time-management skills to meet established time frames.
Ability to identify issues and causes, develop solutions, and follow through on resolutions.
Relationship-management skills and ability to provide interactive service and address others’ needs.
Ability to set and exceed established targets.
Proficiency in Microsoft Office and/or relevant position software programs.
Ability to work collaboratively with people at all organizational levels and external partners.
Successful completion of a criminal background check.

Nice To Haves

Work experience in higher education and/or Workday.

Responsibilities

Serve as the functional area’s primary point of contact and subject matter expert, providing daily user support, resolving issues of varying complexity, and managing business process workflows, enhancements, and modifications.
Manage functional-area configuration and maintenance, including embedding and updating job aids, troubleshooting system access issues, and maintaining knowledge of security roles.
Monitor Workday communications, including the What’s New in Workday report, to identify and implement new features and updates and remain informed about system performance issues.
Collaborate with functional-area colleagues and cross-functional college partners on upgrades, conversions, testing, and new implementations.
Support testing and develop end-user documentation, training programs, and materials, including written documentation, video recordings, one-on-one sessions, and virtual or in-person group training.
Develop and document solutions to user requests, review requests for recurring issues, and recommend efficiency improvements.
Create reporting tools and custom reports; run queries, analyze data integrity, and recommend process improvements.
Develop and support reporting tools, conduct data analysis and research, and recommend improvements to reporting and data extrapolation methodologies.
Analyze and improve business practices and processes, collaborating with stakeholders to streamline workflows across functional areas.
Build relationships with other Florida Colleges to exchange information about business processes and practices.
Maintain operating procedure records and share position-specific knowledge about collegewide ERP and related system processes, including guidance on standard operations and departmental procedures as needed.
Participate in college events, committees, and other activities.
Comply with College rules, procedures, guidelines, and applicable laws and regulations, including requirements concerning document retention and destruction, FERPA, and confidentiality.
Protect the privacy, security, and confidentiality of records and sensitive information in accordance with applicable state, federal, and college requirements.
Provide courteous, informed, accessible, and professional service.
Perform other duties as assigned.