Senior Analyst, Business Operations eCommerce
About The Position
The Senior Analyst, Business Operations eCommerce, drives data-informed decision-making and operational excellence within Walmart’s eCommerce business. The role analyzes market and customer data, develops actionable insights, and supports project initiatives to optimize program performance. It involves communicating with stakeholders, collaborating across teams, and translating complex business challenges into data-driven solutions. The analyst uses analytics and visualization techniques to contribute to strategic planning and continuous improvement that enhance customer experience and business outcomes. The team supports marketplace sellers who independently fulfill orders by delivering affordable, highly discounted labels. It uses program and project management, financial management, stakeholder communication, and data analysis to align initiatives with strategic goals and maintain operational efficiency and accountability. Its work includes risk assessment, resource planning, and ongoing program-health monitoring, with cross-functional collaboration to support sellers and cost-effective operations.
Requirements
- Proven experience in business operations analysis, with strong data visualization and analytics skills.
- Ability to interpret customer and market data, provide actionable insights, and support forecasting.
- Project management proficiency, including tracking, reporting, and resolving project issues.
- Strong communication skills to influence stakeholders and present findings clearly and credibly.
- Knowledge of search engine optimization and site structure to support eCommerce initiatives.
- Problem-solving skills using analytics and automation techniques to address business challenges.
- Collaborative mindset and experience building partnerships and working cross-functionally.
- Bachelor's degree in business, finance, information technology, retail, human resources, or a related area; or two years of experience in business, finance, information technology, or a related area.
Nice To Haves
- Experience in eCommerce merchandising, site operations, business management, or a related area.
- Master's degree in information technology, computer science, or a related area.
Responsibilities
- Analyze customer and market data to generate actionable insights for eCommerce business operations.
- Develop and present data-driven reports and recommendations to influence stakeholders and guide decisions.
- Collaborate cross-functionally to identify process improvements and optimize program performance.
- Support project management by tracking milestones, resolving issues, and communicating progress to business partners.
- Use data visualization tools to create graphical representations of complex datasets.
- Translate business challenges into analytical solutions using advanced methods and tools.
- Build and maintain professional relationships to facilitate cooperative problem-solving and achieve business goals.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase plan, and company-paid life insurance.
- Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty leave; and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO, with amounts depending on job classification and length of employment.
- Live Better U: Walmart-paid education benefits for eligible full-time and part-time associates, including tuition, books, and fees for covered programs.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
