Senior Amazon Brand Manager

Ballard House•Ypsilanti, MI

2d•Remote

About The Position

Ballard House is a founder-led ecommerce company that partners with established brands to scale Amazon operations using our in-house logistics, content creation and advertising infrastructure. Founded in 2017, we began as an Amazon reseller and transitioned to brand partnerships in 2023, bringing operational excellence to a portfolio of eight and nine-figure brand partnerships. We’re hiring a Senior Amazon Brand Manager to run strategy and execution across a portfolio of brand partners. This role manages brand relationships, and acts as quarterback for channel strategy, helping coordinate and integrate merchandising, advertising, content, catalog and inventory planning. You will be responsible for understanding each brand’s goals, identifying the highest-value growth opportunities, coordinating internal execution, and keeping brand partners clearly informed on progress. This is not a generic account management role. You will need to understand how Amazon actually works. A great candidate will be someone who deeply understands how to win on Amazon, loves building collaborative relationships, can manage details across multiple simultaneous projects, and is skilled in using data to make strategic decisions.

Requirements

5+ years of experience in ecommerce brand management or agency account management ideally within CPG, Amazon or DTC setting
3+ years hands-on experience with Amazon Seller Central or Vendor Central
Experience managing client relationships, internal stakeholders, or cross-functional projects with clear ownership of outcomes
Strong understanding of ecommerce vs brick and mortar merchandising, Amazon listing optimization, keyword strategy, pricing, promotions, and content performance
Comfortable working with metrics such as TACoS, CVR, sessions, advertising efficiency, and inventory availability
Strong project management skills with the ability to manage multiple brands, priorities, deadlines, and internal contributors without dropping the ball
Clear written and verbal communicator
Comfortable operating in a small business environment where some systems are still being built
You think in ASINs, not just SKUs
You’ve owned brand strategy within a marketplace context, and know how to pull levers like pricing, promotions, and catalog structure to drive growth
You are comfortable getting into the weeds on Amazon, not just ‘asking the team’
You prefer small biz scrappy to corporate drama and committees
You love to win, and hate losing
You know how to clarify the goal, identify the bottleneck, and drive the next action
You believe AI will bring tremendous leverage to the people who master it
You wouldn’t trade your reputation for a short-term win

Nice To Haves

A short (1-3 min) video upload is required for your application to be considered. All videos will be reviewed by a human - no AI filtering.

Responsibilities

Develop strategy and own execution to grow an assigned portfolio of Amazon partner brands in collaboration with internal teams across inventory, creative, advertising, catalog and logistics
Identify clear quarterly priorities for assigned brands and keep internal teams aligned on what matters most
Serve as the primary point of contact for brand partners, leading regular updates and strategy conversations
Drive project management to ensure cross functional teams are on pace for brand project deadlines
Collaborate with leadership and brand partners to set annual growth and development goals including merchandising, advertising, content and other opportunities
Analyze brand performance across key Amazon metrics including sales, sessions, conversion rate, TACoS, BSR, share of voice, inventory position, and catalog health
Run annual planning and quarterly progress meetings with brands and Ballard leadership
Stay curious and build deep working knowledge of Amazon Seller Central, ecommerce merchandising, marketplace strategy, and brand operations as the industry evolves