Sr Administrative Specialist
About The Position
Under general supervision, the Senior Administrative Specialist provides administrative and operational support to Claim Operations leadership and staff. The position coordinates departmental activities, maintains claim-related records and reports, prepares presentations and spreadsheets, tracks action items, responds to inquiries, and supports projects that contribute to efficient claims processing and service delivery. The role requires strong organizational skills, attention to detail, confidentiality, and the ability to manage multiple priorities in a fast-paced environment. The position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.
Requirements
- High school diploma or GED.
- Four years of administrative support experience.
- PC experience and skills, including Word, Excel, PowerPoint, and Outlook.
- Experience with databases.
- Interpersonal, verbal, and written communication skills, including punctuation, composition, and sentence structure.
- Organizational skills, ability to multitask, and attention to detail.
- Ability and willingness to work as a team player in a fast-paced team environment.
- High degree of confidentiality.
- Independent judgment, initiative, and ability to act with authority as needed.
Responsibilities
- Provide administrative support to Claim Operations management and team members.
- Create, maintain, and update spreadsheets, reports, and tracking tools related to departmental performance, workload, and operational initiatives.
- Prepare and format presentations, meeting materials, agendas, and supporting documentation.
- Assist with departmental projects, process improvement initiatives, and special assignments.
- Process invoices and other administrative transactions.
- Monitor and track department metrics, deadlines, and deliverables to support operational goals.
- Support communication efforts by preparing correspondence, reports, and announcements for leadership and staff.
- Collaborate with cross-functional teams and provide administrative support for claim operations activities as needed.
Benefits
- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Other incentives
- Annual incentive bonus plan
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
