Administrative Asst Sr

American Electric Power•Gilmer, TX

About The Position

Provides administrative support within an assigned organizational area, such as a region, district, department, or plant. Under immediate supervision, performs basic administrative duties according to established procedures and prepares documents, reports, and spreadsheets to support the business unit. Maintains files and calendars as needed and uses Microsoft Outlook, Excel, Word, PowerPoint, and other departmental software or systems. The role also involves communicating effectively with coworkers, employees, and customers; assisting others to support department productivity; answering customer questions or referring them as appropriate; learning the department's function to better assist customers; and applying basic training, initiative, and problem-solving skills to assignments.

Requirements

  • High school diploma or GED.
  • One year of administrative work experience.
  • Demonstrated computer proficiency, including use of Microsoft Office products.
  • Ability to organize data and processes.
  • Ability to communicate effectively, both orally and in writing.
  • Good analytical and problem-solving skills.

Responsibilities

  • Perform basic administrative duties under immediate supervision and according to standard procedures.
  • Prepare documents, reports, spreadsheets, and other materials to support the business unit.
  • Maintain files and calendars as needed.
  • Use Microsoft Outlook, Excel, Word, PowerPoint, and other department software or systems.
  • Communicate effectively with coworkers, other employees, and customers.
  • Work productively with others and help colleagues with assignments as needed to maintain department productivity.
  • Answer customer questions or refer them to others as appropriate.
  • Learn the department's function to assist customers more effectively, demonstrating concern and sensitivity.
  • Ask questions when unsure how to handle an assignment and demonstrate initiative with assignments beyond routine tasks.
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