Senior Administrative Assistant

JPMorgan Chase & Co. • Tampa, FL

6d • Onsite

About The Position

The Senior Administrative Assistant provides high-level administrative support to senior leaders on JPMorganChase’s Consumer & Community Banking Chase Auto team. The role partners with leaders to manage day-to-day operations in a fast-paced, deadline-driven organization and interacts regularly with executive-level stakeholders across multiple lines of business. The position calls for anticipating needs, managing complexity, and delivering accurate, polished work while representing the team professionally.

The role also supports the on-site operations center by coordinating visitor logistics, managing site expenses, and organizing events. It requires working on-site five days per week; hybrid and remote schedules are not supported.

Requirements

• At least five years of administrative experience supporting senior leadership, ideally at the Managing Director level or equivalent.
• Advanced organizational skills and the ability to manage multiple high-priority tasks simultaneously in a fast-paced environment.
• Discretion and sound judgment in handling confidential information and interacting with senior stakeholders.
• Strong interpersonal, written, and verbal communication skills, with the ability to represent leadership professionally at all levels.
• Advanced proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Proven ability to manage complex domestic and international travel arrangements and large-scale event coordination.
• Excellent telephone etiquette and the ability to manage competing priorities with composure and professionalism.

Nice To Haves

• Bachelor's degree or equivalent practical experience.
• Prior experience in financial services or a similarly regulated, fast-paced corporate environment.
• Ability to edit and produce polished presentations and spreadsheets for executive and client-facing meetings.
• Experience as a team lead or mentor within an administrative support function.
• Familiarity with expense management and invoice processing systems and related firm policies.

Responsibilities

• Maintain complex, multi-layered calendars for senior leaders, proactively resolving scheduling conflicts and prioritizing competing demands.
• Coordinate internal and external meeting logistics, including preparing materials, booking rooms, and arranging technology setup.
• Arrange domestic and international travel, including itineraries, accommodations, and contingency planning.
• Organize offsite conferences and external events, including catering, transportation, and vendor coordination.
• Process invoices and travel and expense claims in accordance with firm policies, and serve as a subject matter expert for team members.
• Screen and manage incoming communications, prioritizing and routing information appropriately.
• Support staff onboarding and offboarding, including coordinating equipment setup and system access requests.
• Produce written communications, organizational charts, and executive biographies for distribution across the firm.
• Oversee day-to-day operations of the operations center, including site expenses, visitor logistics, and roundtable events.
• Use data aggregation and reporting tools to compile and present information for team reporting and internal communications.
• Collaborate with administrative colleagues and lead ad hoc projects, adapting to changing priorities and delivering results with minimal direction.

Benefits

• Competitive total rewards package, including base salary.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed