Senior Administrative Assistant

JPMorgan Chase & Co. • Mobile, AL

22d • Onsite

About The Position

The Senior Administrative Assistant supports the Consumer & Community Banking team in a fast-paced organization. The role involves representing the manager and group with professionalism, producing high-quality work, and interacting with executive-level internal clients across lines of business. The assistant adapts procedures and processes to complete assignments in support of departmental activities and goals.

The position requires working in the office five days per week, Monday through Friday; hybrid work is not supported. Chase offers a competitive total rewards package, with compensation based on role, experience, skills, and location. Eligible roles may also receive commission-based pay or discretionary incentive compensation. Benefits are subject to eligibility and include health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and other programs.

Requirements

• At least five years of administrative experience.
• Advanced organizational ability.
• Discretion and good judgment in confidential situations, with proven experience interacting with senior management.
• Strong interpersonal, written, and oral communication skills.
• Strong proficiency in Microsoft Office.
• Excellent telephone etiquette and the ability to manage competing priorities, such as calendar management.

Nice To Haves

• Experience supporting a Managing Director or equivalent, or a more senior executive.
• A college degree.

Responsibilities

• Maintain complex and detailed calendars.
• Screen incoming calls, determine their priority, and use caution when dispensing information.
• Coordinate logistics for internal and external meetings.
• Arrange and coordinate complex domestic and international travel.
• Organize internal and external events, including catering and transportation.
• Process invoices and team members’ travel and entertainment expense claims, ensuring compliance with policies and processing guidelines.
• Assist with staff onboarding and offboarding, including requesting equipment setup and system access.
• Produce high-quality emails and messages for individuals at all levels of the organization.
• Maintain department documents, including current organizational charts and executive biographies.
• Handle regular activities independently and advise in advance about issues or delays.
• Assist with editing spreadsheets and presentations, including printing and binding materials for client meetings.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Commission-based pay and/or discretionary incentive compensation for eligible roles

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed