Sr. Administrative Assistant
About The Position
Johnson & Johnson is hiring a Senior Administrative Assistant to support the Patient Engagement & Customer Solutions (PECS) Patient Service Center (PSC) Leadership Team. This hybrid position may be based in Pittsburgh, Pennsylvania, or Titusville, New Jersey, and may require up to 10% travel. The role involves complex administrative duties and project-oriented assignments that require sound judgment, discretion, independent assessment, and resolution of complex situations and problems. The assistant supports four Senior Directors and the PSC/ATC leadership operating rhythms. Responsibilities include managing calendars and meetings, arranging domestic travel, preparing expense reports and confidential correspondence, maintaining organized electronic files and leadership materials, coordinating budgets and purchasing processes, supporting hiring and employee engagement activities, and providing backup administrative coverage. The position may require coordination of and attendance at events outside normal business hours less than 5% of the time. It is overtime eligible.
Requirements
- High school diploma or equivalent is required.
- At least 6 years of administrative support experience is required.
- Must be customer- and employee-focused, able to multitask, and able to work under minimal supervision.
- Strong experience managing calendars and scheduling meetings across multiple time zones is required.
- Strong computer skills and proficiency with productivity tools and portal technology are required, including Our Source, WebEx, Concur, Ariba, Aravo, Totality, E-Marketplace, Global Connect, and SharePoint.
- Proficiency with Microsoft Office technologies, including PowerPoint, Word, Excel, and Outlook, is required.
- Excellent verbal and written communication skills, exceptional interpersonal skills, and the ability to collaborate with other assistants are required.
- Ability to work successfully in a fast-paced environment with constantly shifting priorities is required.
- The position is based in Pittsburgh, Pennsylvania, or Titusville, New Jersey, and may require up to 10% travel.
Nice To Haves
- Associate or bachelor's degree.
- Experience supporting Vice President or Senior Director level.
Responsibilities
- Manage complex, dynamic calendars for four Senior Directors; arrange meetings and their logistical and technology requirements, and assist with conference schedule management.
- Arrange domestic travel through Concur and prepare expense reports.
- Prepare and handle highly confidential correspondence.
- Coordinate electronic file management and leadership materials, including organization, version control, and timely access across Microsoft Teams and SharePoint.
- Coordinate PSC/ATC leadership meetings, business reviews, planning sessions, town halls, and other forums; manage agendas, materials, logistics, and follow-up.
- Maintain PSC/ATC distribution lists and coordinate additions and removals related to onboarding, role changes, and departures.
- Manage routine budget processes in ARIBA and e-marketplace, including contracts, purchase orders, and quarterly accruals.
- Schedule interview panels for roles across supported teams.
- Assist with employee engagement, recognition, onboarding, and team culture activities.
- Coordinate and attend events outside normal business hours as needed (less than 5% of the time).
- Communicate with internal and external partners at all organizational levels.
- Exercise independent judgment to establish and proactively revise priorities within assigned responsibilities.
- Demonstrate attention to detail and follow-through on assigned tasks; build and maintain effective relationships and trusted partnerships with the department.
- Develop an in-depth understanding of PSC/ATC business priorities, organization, stakeholders, operating rhythms, policies, and procedures to anticipate leadership needs and facilitate execution.
- Provide backup coverage to other administrative support staff in PSC and across PECS.
- Maintain J&J Credo objectives.
Benefits
- Company consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
- Vacation: 120 hours per calendar year, subject to policy and date of hire.
- Sick time: 40 hours per calendar year, with different amounts for employees residing in Colorado or Washington, subject to policy and date of hire.
- Holiday pay, including floating holidays: 13 days per calendar year.
- Work, Personal and Family Time: up to 40 hours per calendar year.
- Parental leave: 480 hours within one year of the birth, adoption, or foster care of a child.
- Bereavement leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
- Caregiver leave: 80 hours in a 52-week rolling period.
- Volunteer leave: 32 hours per calendar year.
- Military spouse time off: 80 hours per calendar year.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
