Senior Administrative Assistant OBGYN

Banner Health • Phoenix, AZ

1d • Onsite

About The Position

The Senior Administrative Assistant serves as the primary operational and administrative assistant to executive-level leaders of the Women’s Institute in the OB/GYN department at Banner University Medical Center Phoenix. The role provides clerical and administrative services of moderate complexity to senior leadership, using judgment and discretion, and supports office operations across organizational lines through regular interaction with leaders, physicians, patients, employees, board members, media, and business and community leaders.

This is a full-time, 40-hour-per-week position on a Monday–Friday day schedule, 8:00 a.m.–4:30 p.m. The employer prefers academic healthcare administrative experience. The role is based at University Medical Center Phoenix, an academic medical center focused on clinical care, research, and teaching.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Three to four years of progressively responsible administrative support experience, demonstrating a strong working knowledge of administrative or specialized business support services.
• Written communication skills to edit and proofread business correspondence and reports.
• Ability to type accurately and efficiently from rough drafts, machine transcription, or personal dictation using common word-processing programs.
• Ability to acquire and use thorough knowledge of organizational policies, practices, and operations.
• Oral communication skills to arrange meetings, respond to non-routine inquiries from callers or visitors, and gather background information for sensitive or confidential reports.
• Ability to analyze routine administrative details, such as resolving minor scheduling conflicts and redirecting mail.
• Excellent oral, written, and interpersonal communication skills to interact effectively with all levels of the organization.
• Ability to convey a professional image and represent the organization appropriately in relationships with external customers.
• Working knowledge of personal software packages for administrative functions.

Nice To Haves

• Academic healthcare administrative experience preferred.
• Associate’s degree preferred.
• Additional related education and/or experience preferred.

Responsibilities

• Handle a wide variety of office situations and conflicts; summarize incoming materials, gathered information, and meeting content; coordinate information with office sources; and flag important issues or conflicts.
• Interpret requests, help implement actions, and determine when executives should be notified of important or emergency matters. Relay requests to appropriate staff when a supervisor is absent.
• Coordinate, handle, or complete recurring and one-time projects as directed by the supervisor.
• Screen telephone calls and visitors, redirect them as appropriate, and provide information using knowledge of organizational policies, practices, and operations.
• Maintain the supervisor’s calendar and arrange meetings, conferences, and appointments. Arrange hotel and travel accommodations for frequent, extended trips.
• Prepare reports, presentation materials, summaries, and replies to inquiries using relevant information from multiple sources; assist with research, data analysis, and interpretation as directed.
• Perform administrative support tasks using initiative and judgment to make independent decisions.
• May hire, train, conduct performance reviews, and direct departmental staff workflow; assign work to clerical staff and follow up on results.
• Support senior leaders’ office operations and interact extensively across the facility, organization, and community.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED