Senior Administrative Assistant

Vail Resorts • Keystone, FL

10d

About The Position

The Senior Administrative Assistant provides support to members of the resort Senior Leadership team and Hospitality teams. The role requires strong organization, guest-service awareness, confidentiality, judgment, communication, and the ability to manage changing priorities and time-sensitive work. It is a year-round, full-time position with a stated pay range of $22.09–$25.99 per hour. Housing availability is listed as yes.

Requirements

• High school diploma or GED.
• At least 3 years of previous administrative experience supporting an executive-level position.
• Adequate knowledge of Microsoft Office Suite and computer software systems to complete assigned tasks.
• Excellent written and verbal communication skills.
• Excellent organizational skills.
• Fluent English-language skills.
• Impeccable time-management skills.
• Strong foresight and emotional intelligence.
• Ability to support the Leadership team.
• Willingness to learn and grow in the role and the community.
• Ability to work accurately and dependably under tight deadlines and changing priorities, with a positive attitude.

Nice To Haves

• Familiarity with IQware, Canva, and Emma.

Responsibilities

• Use computer software, including Microsoft Word, Outlook, PowerPoint, Excel, and Smartsheet, to support word processing, accounting data, project timelines, and other Hospitality team needs.
• Coordinate communication and announcements about upcoming commitments and responsibilities with Hospitality teams.
• Maintain confidentiality and exercise sound judgment when handling executive-level and sensitive information.
• Support resort training programs, communication plans, and management outreach.
• Prepare meeting binders, permits, contracts, reports, and other communications.
• Perform office duties, including operating a multi-line phone system, managing mail and email, maintaining phone indexes and filing systems, coordinating calendars and appointments, and arranging travel.
• Send, receive, distribute, and dispose of mail for associations, owners, and department leaders.
• Support the contract approval process by maintaining records and schedules and coordinating communication between departments.
• Prioritize and manage multiple assignments with changing and time-sensitive deadlines.
• Assist with event planning and coordination as needed.
• Originate and manage the Mountain Money process.
• Handle guest and community relations, including telephone contact and correspondence.
• Maintain company calendars and schedules, including managers’ days off, budget calendars, contact information, and organizational charts.
• Support front-line operations during high-volume periods as needed.
• Manage office equipment, scheduled maintenance, service contracts, and specialized equipment security.
• Coordinate cleaning and upkeep of administrative offices.
• Manage leases, lease payments, and payment schedules.
• Manage subscription and membership accounts, including magazine renewals, HOA dues, and Chamber dues.
• Coordinate local records retention and management with departments and corporate.
• Perform other duties as assigned.

Benefits

• Free employee ski passes.
• Discounted lift tickets for friends and family.
• Free ski lessons.
• Employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) retirement plan.
• Employee Assistance Program.
• Training and professional development.
• Referral program.
• Health, medical, dental, and vision insurance for eligible full-time roles; seasonal employees become eligible after working 500 hours.
• Free ski passes for dependents for eligible full-time roles.
• Critical illness and accident plans for eligible full-time roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED