Senior Administrative Assistant, CEWD

Alvin College•Alvin College / Alvin College West, TX

About The Position

The Senior Administrative Assistant provides advanced administrative, operational, and student support for the Continuing Education and Workforce Development Department. The position is a key point of contact for students, prospective students, employers, community partners, and college stakeholders. Duties include supporting departmental operations, assisting individuals with program and enrollment information, providing general advising and guidance, coordinating activities and communications, maintaining records, and supporting programs, initiatives, and special projects. Duties may evolve based on departmental and institutional needs. This is a full-time Technical Support, Clerical and Maintenance (TSCM) position. The minimum salary is $37,123.24, with the offer commensurate with education and related experience. The position requires a flexible schedule to meet program needs, which may include days, evenings, and/or weekends. Travel between College campuses and off-site locations may be required. The employee typically works in an office environment and uses a computer, telephone, and other office equipment. The position is security-sensitive and requires a criminal history and/or motor vehicle records check.

Requirements

High school diploma or equivalent.
At least five years of experience in a similar related position.
Strong written and verbal communication, customer service, and interpersonal skills.
Proficiency with Microsoft Office Suite, PDF applications, internet-based systems, and standard office technology.
Excellent organizational, problem-solving, and time management skills, with attention to detail.
Ability to adapt to changing priorities, manage multiple responsibilities, and remain effective in a dynamic work environment.
Ability to manage multiple priorities, maintain confidentiality, and work effectively in a fast-paced environment.
Ability to work a flexible schedule that may include days, evenings, and/or weekends.
Ability to travel between College campuses and off-site locations as needed.

Nice To Haves

Associate degree.
Previous experience in a college environment.
Experience in higher education, workforce development, customer service, or a related setting.
Bilingual English/Spanish speaking ability.

Responsibilities

Provide administrative support for departmental operations, programs, events, and initiatives.
Serve as a primary resource for students, prospective students, and community members seeking information about continuing education and workforce development opportunities.
Advise and assist students regarding program options, registration processes, course selection, career training opportunities, and available resources.
Respond to inquiries and resolve routine concerns using independent judgment and established procedures.
Coordinate communications with students, instructors, employers, and community partners.
Assist with program enrollment activities, student records, reporting, and related documentation.
Maintain departmental records, databases, files, and confidential information.
Prepare correspondence, reports, presentations, and other administrative documents.
Support scheduling, logistics, and coordination of classes, meetings, training sessions, and special events.
Assist with onboarding, tracking, and support functions related to students, instructors, and workforce training participants.
Collaborate with internal departments to support student success, program delivery, and organizational objectives.
Provide guidance and information regarding departmental policies, procedures, and available services.
Assist with data collection, reporting requirements, and special projects as assigned.
Serve as the primary departmental contact for purchasing activities, including creating requisitions, tracking purchases, and maintaining procurement records.
Travel between College campuses and off-site locations as needed to support departmental operations, programs, events, and partnerships.
Serve as backup for the CEWD Admissions & Advising Specialist, supporting student advising, registration, and enrollment processes as needed.
Perform other duties as assigned.