Senior Administrative Assistant

JPMorganChase•Tampa, FL

6d•Onsite

About The Position

Join the Consumer & Community Banking Chase Auto team at JPMorganChase, a dynamic and fast-moving business. The Senior Administrative Assistant provides high-level administrative support to senior leaders and serves as a trusted partner in managing day-to-day operations in a fast-paced, deadline-driven organization. The role regularly interacts with executive-level stakeholders across multiple lines of business and represents the team with professionalism and precision. Anticipating needs, managing complexity, and delivering accurate work are central to supporting leaders and teams.

Requirements

At least five years of administrative experience supporting senior leadership, ideally at the Managing Director level or equivalent.
Advanced organizational skills and the ability to manage multiple high-priority tasks in a fast-paced environment.
Discretion and sound judgment when handling confidential information and interacting with senior stakeholders.
Strong interpersonal, written, and verbal communication skills, with the ability to represent leadership professionally at all levels.
Advanced proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Demonstrated ability to manage complex domestic and international travel arrangements and large-scale event coordination.
Excellent telephone etiquette and the ability to manage competing priorities with composure and professionalism.
Ability to work on-site five days per week; hybrid and remote schedules are not supported.

Nice To Haves

Bachelor's degree or equivalent practical experience.
Prior experience in financial services or a similarly regulated, fast-paced corporate environment.
Ability to edit and produce polished presentations and spreadsheets for executive and client-facing meetings.
Experience acting as a team lead or mentor in an administrative support function.
Familiarity with expense management and invoice processing systems and related firm policies.

Responsibilities

Maintain complex, multi-layered calendars for senior leaders, resolve scheduling conflicts, and prioritize competing demands.
Coordinate internal and external meeting logistics, including preparing materials, booking rooms, and setting up technology.
Arrange detailed domestic and international travel, including itineraries, accommodations, and contingency planning.
Organize offsite conferences and external events, including catering, transportation, and vendor coordination.
Process invoices and travel and expense claims in accordance with firm policies, and serve as a subject matter expert for team members.
Screen and manage incoming communications, prioritizing and routing information appropriately.
Support staff onboarding and offboarding, including coordinating equipment setup and system access requests.
Produce written communications, organizational charts, and executive biographies for distribution across the firm.
Oversee day-to-day operations of the operations center, manage site expenses, coordinate visitor logistics, and organize roundtable events.
Use data aggregation and reporting tools to compile and present information for team reporting and internal communications.
Collaborate with administrative professionals and lead ad hoc projects, adapting to changing priorities and delivering results with minimal direction.