Senior Administrative Assistant - Medical Practice Evaluation Center, Research

Mass General Brigham•Boston, MA

2d•Hybrid

About The Position

The Medical Practice Evaluation Center (MPEC) at Massachusetts General Hospital is seeking a Senior Administrative Assistant to provide high-level administrative support to its executive and management teams. MPEC is an internationally recognized, multidisciplinary research group focused on improving clinical outcomes, increasing value in health policy, and informing global public health through research, collaboration, and education. The role supports efficient office operations and may also lead junior administrative staff. The position manages leadership schedules, meetings, correspondence, documents, office resources, procurement activities, and special projects. It serves as a primary point of contact between MPEC leadership principal investigators and internal and external stakeholders. Patient care is not required. Applicants must submit both a role-specific cover letter and a resume.

Requirements

High school diploma or equivalent required; experience cannot be accepted in lieu of a degree.
5–7 years of experience in an administrative role, preferably in a healthcare setting.
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Ability to work independently with minimal supervision.
Strong attention to detail and problem-solving skills.
Familiarity with hospital administration processes and healthcare regulations.
Professional demeanor and ability to interact effectively with all levels of staff.
Submit a cover letter specific to the role in the Center and a resume; applications missing either component will not be considered.

Nice To Haves

Associate's degree in Business Administration or a related field preferred.
1–2 years of experience supporting senior-level staff preferred.

Responsibilities

Manage and maintain executive schedules, appointments, meetings, and travel arrangements.
Prepare, review, and edit reports, presentations, and other documents.
Handle incoming and outgoing correspondence, including emails, letters, and phone calls.
Organize and maintain electronic and physical office files.
Schedule, coordinate, and facilitate meetings; prepare agendas, take minutes, and follow up on action items.
Arrange logistics for internal and external meetings, including room bookings and catering.
Serve as the primary point of contact between MPEC leadership principal investigators and internal and external stakeholders.
Draft and distribute memos, announcements, and other communications as directed.
Oversee office supplies inventory, ordering, and distribution.
Ensure office equipment is properly maintained and serviced.
Coordinate with IT for technical support and equipment needs.
Assist with planning and executing special projects and events.
Assist with procurement, tracking, and reconciliation of office and research-related supplies and services, including requisitions, purchase orders, and expense reports.
Assist with creating and maintaining procurement transaction standard operating procedures.
Monitor project timelines and ensure deadlines are met.
May lead junior administrative staff.