Senior Accounting Manager, Accounts Receivable
About The Position
PracticeTek is seeking a Senior Accounting Manager, Accounts Receivable to lead and develop a team responsible for managing receivables across sixteen brands. The role involves driving working capital improvements through proactive management of collections strategies, customer payment behavior, delinquency trends, write-off reduction, and recovery programs. The position requires preparing and presenting weekly and monthly AR reporting packages for Finance leadership, partnering with various departments to identify collection risks and improve payment performance, and developing executive-level reporting and business insights. The Senior Accounting Manager will also evaluate and implement process improvements, automation opportunities, and collection strategies, and lead the strategic roadmap for Accounts Receivable technology, including ownership of the Zuora Collections module. Additionally, the role involves managing third-party collection agency relationships and monitoring recovery performance.
Requirements
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.
- Seven (7)+ years of progressive Accounts Receivable, Collections, Revenue/Billing Operations, or related finance experience, including at least three (3) years leading high-performing teams.
- Experience managing accounts receivable functions supporting multi-entity, multibrand, or high-growth SaaS organizations with recurring revenue models.
- Strong financial reporting and analytical capabilities with experience preparing executive-level reporting and business insights for senior leadership.
- Demonstrated ability to analyze large data sets, identify trends, forecast cash collections, and drive data-informed decision making.
- Experience with ERP, CRM, and billing platforms such as NetSuite, Salesforce, Zuora, Chargebee, Stripe, or similar financial systems.
- Advanced Excel and reporting skills with experience building dashboards, KPIs, and operational performance metrics.
- Exceptional leadership, communication, stakeholder management, and problem solving skills.
- Commitment to fostering a culture of accountability, continuous improvement, collaboration, and customer focus.
Responsibilities
- Lead, coach, and develop a team of Accounts Receivable Collectors responsible for managing receivables across sixteen PracticeTek brands, driving accountability, productivity, and continuous improvement.
- Drive working capital improvements through proactive management of collections strategies, customer payment behavior, delinquency trends, write-off reduction initiatives, and recovery programs.
- Prepare and present weekly and monthly AR reporting packages for Finance leadership, including aging analysis, cash collections performance, collector productivity, churn reporting, write-offs, recovery metrics, and sales-to-cash conversion trends.
- Partner with the Controller, CFO, Billing and Revenue Operations, Customer Success, and business leaders to identify collection risks, improve payment performance, support system migrations, and drive strategic initiatives impacting working capital.
- Develop and deliver executive-level reporting and business insights covering AR aging, cash collections, collector performance, sales-to-cash conversion, churn trends, write-offs, recovery performance, and portfolio health to Finance leadership.
- Evaluate and implement process improvements, automation opportunities, and collection strategies that improve efficiency, scalability, customer experience, and financial outcomes across the organization.
- Lead the strategic roadmap for Accounts Receivable technology, including ownership of the recently implemented Zuora Collections module, ensuring the platform delivers measurable improvements in cash collections, aging performance, collector productivity, forecasting accuracy, and executive reporting.
- Manage third-party collection agency relationship, monitor recovery performance, and recommend escalation strategies for delinquent accounts.
Benefits
- Comprehensive health, dental, and vision coverage options
- Wellness benefits that support lifestyle, behavioral health, and overall wellbeing
- Flexible paid time off, sick time, and 10 company-paid holidays
- 401(k) plan with company match
- Culture Committee driving initiatives that spark connection, fun, and belonging
- A workplace powered by innovation, collaboration, and energy every day
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What This Job Offers
Job Type
Full-time
Career Level
Senior
