Senior Account Manager

Graceland Management Services•Bardwell, KY

8d•Onsite

About The Position

Graceland Portable Buildings is looking for a motivated Regional Account Manager to help support our sales, dealer, and delivery teams. This role is ideal for someone organized, people-focused, and ready to advance their career. You will work closely with sales managers, plant teams, drivers, and dealers to ensure seamless order fulfillment from start to finish. The company emphasizes a people-first culture that values strong relationships, quality work, and a positive attitude, offering a supportive team environment focused on growth and excellent performance.

Requirements

Experience in customer service, operations, dispatch, or team coordination.
Strong organizational skills.
Excellent communication skills.
Ability to work well with people and solve problems.
Comfortable managing multiple tasks and interacting with various departments.
Desire for career growth and increased responsibility.

Nice To Haves

Bachelor's Degree in a business-related field.

Responsibilities

Support dealers by welcoming and training new dealers.
Maintain communication with dealer partners and ensure they have necessary resources.
Process customer orders accurately and ensure timely delivery.
Collaborate with manufacturing and delivery teams to meet customer expectations.
Support sales and dispatch teams in achieving their goals.
Resolve day-to-day issues by facilitating communication between different teams.
Oversee a team focused on sales support, dispatch, and customer service.
Set clear goals, foster strong communication, and maintain team focus.
Collaborate with leadership to enhance operational processes.
Monitor performance and provide updates to management.