Senior Account Manager - West Coast

DataVisor•Mountain View, CA

2d•$140,000 - $320,000

About The Position

DataVisor is hiring a Senior Account Manager to nurture and expand relationships with its largest and most strategic enterprise customers. The role serves as a trusted advisor, ensuring customer success, driving adoption, and finding opportunities for expansion and upsell. The Account Manager will develop a deep understanding of customers’ business needs and align DataVisor’s solutions with their strategic objectives, managing accounts of up to $10M ARR in aggregate and driving incremental upsell.

Requirements

At least 6 years of experience in enterprise SaaS sales or account management, focused on managing and growing large strategic accounts.
Proven track record of managing accounts with up to $10M+ ARR and driving significant upsell revenue.
Deep understanding of the Fraud/Regtech solutions landscape and financial services industry.
Strong executive presence and ability to engage with C-level and VP-level executives.
Excellent communication, presentation, and relationship-building skills.
Strategic thinking and ability to develop and execute account plans that drive growth and customer success.
Experience with contract negotiations and renewals.
Strong understanding of SaaS business models and metrics.
Ability to collaborate effectively with cross-functional teams.
Self-motivated, results-oriented, and able to thrive in a fast-paced environment.
Bachelor’s degree or equivalent experience required.

Responsibilities

Manage and grow a portfolio of strategic enterprise accounts, focusing on long-term partnerships and customer success.
Develop and execute strategic account plans to achieve revenue growth targets, including significant upsells and expansions.
Build and maintain relationships with key stakeholders at all levels of customer organizations, including C-level executives.
Understand customer business challenges and objectives, and identify opportunities to use DataVisor’s solutions to drive value and ROI.
Drive product adoption and customer satisfaction through regular engagement, business reviews, and strategic planning sessions.
Identify and pursue upsell and cross-sell opportunities, including expansion into new business units and use cases.
Collaborate with Customer Success, Product, Engineering, and other internal teams to meet customer needs and resolve issues promptly.
Forecast revenue and growth opportunities within assigned accounts.
Maintain accurate, up-to-date records in Salesforce.com.
Lead contract negotiations and renewals for strategic accounts.