Senior Account Manager, Capital Equipment - East

Vitrolife Group•Boston, MA

1d•$130,000 - $165,000

About The Position

Vitrolife Group is hiring a Senior Account Manager for capital equipment and technologies in its North American Sales Team. The role is responsible for the East Area of the United States, with preferred locations in New York, Massachusetts, or Florida. The position develops and executes sales strategies for EmbryoScope+, eWitness, and new technology through direct sales and distribution channels, and works toward annual sales targets. It also collaborates with account managers, chain and key accounts, marketing, medical affairs, field engineering, finance, legal, and R&D to identify opportunities, support customers, manage sales processes, and communicate market feedback. The role requires at least 70% travel within the territory.

Requirements

Bachelor’s degree from an accredited college or university.
At least 5 years of documented and verifiable capital sales experience in a hospital or clinically focused sales environment.
Ability to travel at least 70% within the territory.
Ability to analyze sales trends and effectively target and develop new business opportunities.
Documented ability to grow sales in prior sales positions.
Satisfactory and positive responses from business and personal references.
Self-starter and team player with proven leadership qualities and high coachability.
Ability to set and prioritize work.
Ability to build and maintain strong customer relationships.
Energetic, enthusiastic, determined, and goal-oriented approach.
Ability to excel in a fast-paced, competitive environment.

Nice To Haves

Women’s Health or IVF customer relations experience.

Responsibilities

Develop and execute capital equipment sales strategies through North American direct sales and distribution channels.
Identify market segments, potential customers, competitive conditions, and resources needed to meet sales targets and support commercial launches.
Implement selling strategies for EmbryoScope+ and eWitness alongside consumable devices.
Work with Account Managers to segment opportunities, prioritize laboratories, and identify cross-selling and upselling opportunities.
Work with Chain and Key Accounts to create opportunities across territories and drive sales processes.
Generate leads through industry networks, trade shows, digital platforms, and targeted marketing campaigns.
Develop product knowledge and conduct demonstrations of EmbryoScope+ and eWitness for potential customers.
Build and maintain relationships with key decision makers and influencers, and facilitate collaboration between key opinion leaders and medical affairs.
Serve as the primary contact for headquarters of Chain and Key Accounts customers throughout the sales process.
Coordinate with field engineering on contracts, EmbryoScope lifecycle and upgrades, and forecasts for additional field engineer staffing.
Collaborate with medical affairs and field engineers to support customers after sales.
Work with finance and legal teams on contract and pricing negotiations.
Monitor market trends, competitor activity, and regulatory changes affecting EmbryoScope+ and eWitness.
Report sales performance, pipeline status, and market insights to SVP and AVPs; use Salesforce to track customer interactions, activities, and progress toward targets.
Participate in the Quarterly Business Review process and maintain current forecasts.
Stay informed about industry developments, technology, and sales and marketing practices; participate in training, workshops, and conferences.
Seek feedback from customers and colleagues to improve sales strategies and processes.
Communicate market intelligence, customer feedback, and emerging trends to R&D to inform laboratory needs and product improvements.