Senior Account Manager, Capital Equipment - West

Vitrolife Group•San Diego, CA

2d•$130,000 - $165,000

About The Position

Vitrolife Group is hiring a Senior Account Manager for its North American Sales Team, responsible for capital equipment and technologies across the West Area of the United States. The preferred locations are California or Texas. The role supports sales of EmbryoScope+, eWitness, and new technology through direct sales and distribution channels, helping IVF clinics and other customers improve clinical practice and patient outcomes.

Requirements

Bachelor’s degree from an accredited college or university.
At least 5 years of documented and verifiable capital sales experience in a hospital or clinically focused sales environment.
Ability to travel at least 70% within the territory.
Ability to analyze sales trends and target and develop new business opportunities.
Documented ability to grow sales in prior sales positions.
Satisfactory and positive business and personal references.
Self-starter and team player with proven leadership qualities and high coachability.
Ability to determine and set priorities.
Ability to build and maintain strong customer relationships.
Energetic, enthusiastic, determined, and goal-oriented approach.
Ability to excel in a fast-paced, competitive environment.

Nice To Haves

Women’s Health or IVF customer relations experience.

Responsibilities

Develop and execute capital equipment sales strategies through direct sales and distribution channels.
Identify market segments, potential customers, and competitive conditions to meet annual sales targets.
Identify gaps and resources needed for commercial launch plans.
Implement sales strategies for EmbryoScope+ and eWitness alongside consumable devices.
Work with Account Managers to segment territory opportunities and prioritize laboratories.
Work with Chain and Key Accounts to create opportunities across territories and drive sales processes.
Generate leads through industry networks, trade shows, digital platforms, and targeted marketing campaigns.
Develop product knowledge and conduct demonstrations of EmbryoScope+ and eWitness.
Build and maintain relationships with key decision makers and influencers in target accounts.
Facilitate collaboration between key opinion leaders and medical affairs.
Serve as the primary contact for headquarters of Chain and Key Accounts customers throughout the sales process.
Work with Account Managers to identify cross-selling and upselling opportunities.
Coordinate with field engineering to maintain contract records, monitor EmbryoScope lifecycle and upgrades, and provide advance feedback about field engineer headcount needs.
Collaborate with medical affairs and field engineers to support customers after sale and promote customer satisfaction.
Collaborate with finance and legal teams on contract and pricing negotiations.
Monitor market trends, competitor activity, and regulatory changes affecting product sales.
Report sales performance, pipeline status, and market insights to SVP and AVPs.
Use Salesforce to track customer interactions, sales activity, and progress toward targets.
Participate in the Quarterly Business Review process and maintain current forecasts.
Stay current on industry developments, technology, and sales and marketing practices; participate in training, workshops, and conferences.
Seek feedback from customers and colleagues to improve sales strategies and processes.
Communicate market intelligence, customer feedback, and emerging trends to R&D.